FAQ
Can I lay my cables on top of my suspended ceiling tiles?
By law you may not lay cables on top of suspended ceiling tiles due to the risks involved in becoming tangled in cables in the event of a fire due to a ceiling collapse, cables need to be in cable trays.
Can my cables in my PVC trunking be loosely laid?
Due to changes in regulations, it is now compulsory for metallic cable retaining clips in PVC trunkning to be used to prevent the premature collapse of cable in the event of a fire.
What does EN stand for?
EN standards for European Normative.
What does TIA stand for?
TIA stands for Telecommunication Industry Association.
What is the test standard for testing Commercial building telecommuniation wiring?
The test standard for Commercial building telecommuniation wiring would be TIA 568.
What is the test standard for Generic cabling for customer premises?
The test standard for Generic cabling for customer premises would be ISO/IEC 11801.
What is the test standard for fibre power loss on Multi Mode?
The test standard for optical fibre loss on Multimode would be TIA 526-14-B.
What is the test standard for fibre power loss on Single Mode?
The test standard for optical fibre loss would be TIA 526-7-A.
My ruijie device wont show online in my project
Make sure you have installed the latest firmware, older firmware directed the hardware to look at the wrong servers in the cloud, newer firmware should allow you to change the region for your online account.
What is SON in Ruijie products?
SON is an SMB feature and it is a self organizing application for your network which uses auto discovery to find devices on your network.
What is SON EasyDiscovery?
SON EasyDiscovery is Ruijies on proprietary protocol which runs on UDP ports 43561 and 43562 for network autodiscovery.
What am not getting any ping replies from my online switch?
Not getting any replies from a ping command to your network switch typically points to ICMP being enabled.
What is the default IP address of the Ruijie switches?
The default IP address which is also considered the secondary IP address is 10.44.77.254
What is the default username and password for the Ruijie switches?
The default username and password for the Ruijie switches is admin and admin
What are the entry level Ruijie switches?
The Ruijie/Reyee range of switches are the ES200 series.
Is the Ruijie cloud free of license fees?
Yes the Ruijie cloud is based in Germany which has a 99.9% uptime and is license free.
What layer are the Ruijie Core switches?
The Ruijie Core switches are Layer 3 and fall under the NBS range of switches.
What temperature range can Ruijie devices operate within?
Ruijie devices can operate within -40 to 80 degree Celsius range.
Is signal transmission on copper and fibre secure?
Copper cabling can be tapped into making it less secure than fibre which can not be tapped into.
What is Hikvision Acusense?
Hikvisions Acusense is an intelligent video analysis technology based on deep learning algorithms which detect targets and classifies them as either Human or vehicle.