FAQ

Is there a global warming impact from copper and fibre production?

Copper can be recycled and reused where as fibre can not, thus reducing the impact of global warming and emissions.

Do Ava cameras require a licence?

Yes, Ava cameras require a license which needs to be renewed yearly

Do Ava cameras Cloud connectors require a licence?

Yes, the Ava cloud connector requires a license which needs to be renewed yearly

Does Chrome render H265 for AVA cameras?

Chrome does not render H265 very well

What is the warranty on the AVA camera SD Cards?

The SD Cards in the Ava cameras come with a 10 year warranty

What is the best codec for ONVIF

H264 is the best codec currently for ONVIF

What is the size of the Ava cameras SD cards?

SD Cards maximum sizes at current are 1TB, 20MP and 12MP cameras will only record up to 30 days

Do Ava Cameras come with an SD Card?

Yes, the camera is supplied with an SD card which is encoded to the camera itself.

Is Cat6E technically recognized?

"That’s correct. Cat6e is not a technically recognized standard by any official organizations like the Telecommunications Industry Association (TIA). The recognized standards are Cat6 and Cat6a
The term “Cat6e” is often used by manufacturers as a marketing term to indicate enhanced performance over standard Cat6, but it does not have an official specification or standard. If you’re looking for officially recognized and standardized cables, it’s best to stick with Cat6 or Cat6a."

Can you change the Excel cabinet standard locks to unique locks?

Yes, you can change the standard locks on an Excel cabinet to unique locks. Excel offers unique lock sets that are compatible with their cabinets. For example, the Environ CR Unique Lock Set includes a handle and multiple barrels, allowing you to replace the standard locks with unique key and barrel sets.

With the Excel 202-107 the bulkhead is a quad, can i just plug two LC patch leads into that?

Yes, you can plug two LC patch leads into the Excel 202-107 bulkhead. The Excel 202-107 is designed with quad LC adaptors, which means it can accommodate up to four LC connections per port. This allows you to use two LC patch leads without any issues.

Does Excel have an ethernet cable that can run in a dock with mains cable?

"Yes, Excel offers Ethernet cables that are suitable for running alongside mains cables. For such installations, it’s important to use cables with proper shielding to prevent electromagnetic interference (EMI) from the mains cables.
One suitable option is the Excel Cat6a F/FTP LSOH (Low Smoke Zero Halogen) cable. This cable has foil shielding around each pair and an overall braid, which helps to reduce EMI and maintain signal integrity. The LSOH sheath also ensures safety in case of fire, making it a good choice for installations in close proximity to mains cables."

If we were to punch down cat6 cable into cat5e modules, are they likely to have any frequency issues

"Yes, punching down Cat6 cable into Cat5e modules can lead to frequency issues. The performance of the network will be limited to the specifications of the Cat5e modules, which are designed for lower frequencies compared to Cat6. Specifically, Cat5e is rated for up to 100 MHz, while Cat6 is rated for up to 250 MHz
This means that even though the cable itself can handle higher frequencies, the overall performance will be constrained by the Cat5e modules, potentially leading to reduced data transmission speeds and increased signal interference
If maintaining Cat6 performance is important for your network, it’s best to use Cat6-rated modules and components throughout the installation."

Can I plug an Excel PDU into 16 amp sockets?

"Yes, you can plug an Excel PDU into 16 amp sockets, provided the PDU is designed for that type of connection. Excel offers PDUs with different plug types, including those compatible with 16 amp sockets. For example, some Excel PDUs come with a 16A IEC 60309 plug, which is suitable for 16 amp sockets12.
Make sure to check the specifications of your specific PDU model to ensure compatibility with your power source."

What should be the free area when installing an Excel WR600 cabinet into a storage area?

In front of the cabinet you would require 600mm for opening of the front door followed by another 200mm to allow enough clearance

Do Cat6a keystones on Cat7 cable change the install from Cat7 to Cat6a?

"Yes, using Cat6a keystones on Cat7 cable can effectively downgrade the installation to Cat6a performance. This is because the keystone jack is a critical part of the connectivity hardware, and the overall performance of the network is determined by the lowest category component in the link.
So, even though you are using Cat7 cable, the use of Cat6a keystones means the installation will only meet Cat6a standards12. This could impact the maximum data transmission speeds and frequencies that the network can handle.
If you need to maintain Cat7 performance, it’s important to use Cat7-rated keystones and other components throughout the installation."

Does the Excel 205-309 cable have a voltage rating?

The Excel 205-309 cable, also known as the Enbeam OS2 Singlemode Armoured CST Fibre Optic Cable, is primarily designed for data transmission rather than carrying electrical power. Therefore, it does not have a voltage rating. This type of cable is used for high-performance fibre optic networking and offers features like mechanical protection, rodent resistance, and suitability for direct burial

Can the Excel Enbeam OM3 Multimode Fibre Optic Cable Tight Buffered 4 Core 50/125 Cca Black come on drums of 4000mt be cut to order?

Yes the OM3 can be supplied on a drum of 400mt or cut to your required length.

When using the Hit-connect app, is it possible to get the event markers on the playback timeline using this NVR. I have attached a photo of what I mean. Also, when viewing the playback recorded footage what stream is the app viewing? is it the main stream and is it possible to change it to the sub stream ?

"Yes, it is possible to get event markers on the playback timeline when using the Hik-Connect app with certain NVR models. However, this feature may depend on the specific NVR model and its firmware version.
For example, on some Hikvision NVRs, you can view event markers on the playback timeline by enabling specific settings. If your NVR supports this feature, you can typically access it by:
Opening the Hik-Connect app and selecting the desired camera.
Navigating to the playback section.
Flicking up from the bottom of the screen to reveal the event markers on the timeline
If you are not seeing the event markers, ensure that your NVR and cameras are updated to the latest firmware. Additionally, you might need to enable specific event notifications or settings within the app"

VLS-1P-B + VLS-1P-C do they have to be used together

"Part code is VLS-1P-B + VLS-1P-C
These parts work hand in hand to be able to push POE"