Customer Services

Our customer service teams have years of Mayflex and market experience which is deployed in a supportive and flexible manner. This ensures the experience our customers have when dealing with us is effective, enjoyable and responsive.

From the placing of an order, through to post sales support, we are at your service. We measure and check our service offerings across all key areas of our business through internal monitoring, monthly telephone research and regular customer satisfaction surveys.



Request a return online using the online Returns Form. This is available for UK customers. 

Read our Return Policy


Track and Trace

Don't forget that you can utilise our online Track and Trace service if you want to check the delivery status of an order - we have now included a link to this service on our order confirmations.


Let Us Help You

If you need to contact our Customer Services team the fastest way to contact them is by clicking here and providing us with a few details and the team will jump right on it.


Are you out on site and need to check up on an order? - simply send us a message to +44 (0)7700 157401


You can communicate with the Customer Services Team and the Sales Team via the chat function on our website - simply click on the 'Chat' icon on the bottom righthand side of our website.



Click here to read our FORS statement.


Contact details:

United Kingdom

Middle East