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QNAP NVR Finder

Question : 

Cannot find the NVR by QNAP Finder, the network connection is normal. What should I do?

Answer: 

This may be caused by NOD ESET SMART SECURITY antivirus software. The firewall of the software blocks the port used by Finder. To resolve this error, follow the steps below:

Click “Setup” > “Advanced Personal firewall setup”.

Select “Interactive mode” for Filtering mode and click “OK”.

After finishing the settings, you can start to use QNAP Finder correctly.

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