Does Veracity offer support or maintenance contracts ?

Submitted by lloyd.reyneke@… on
Question

Does Veracity offer support or maintenance contracts ?

Answer

Yes, Veracity offers technical support contracts for our Systems Products and Integrated Security Management installations, via System Integrators to End Users. These chargeable support contracts include software upgrades and priority support, including on-site support where appropriate. Veracity does not provide general maintenance contracts for equipment as these are normally provided by the System Integrator. However, Veracity does offer extended warranty contracts for hardware systems. See the Support pages for further information.