What do I do if my upgrade fails on my Ruijie device?

Submitted by lloyd.reyneke@… on
Question

What do I do if my upgrade fails on my Ruijie device?

Answer

Try to download the firmware from the Official website and upgrade it locally, confirm whether the firmware can be upgrade successfully, check the upgrade log on Ruijie Cloud, go to Upgrade Log, click the Details, the reason for upgrade failed will show on the list.