Milestone
Video Management Software | Network Video Recorders | Milestone Care
About Milestone
Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group.
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Milestone Products
XProtect® Essential+
XProtect Essential+ supports up to 8 cameras and is the perfect match for the smaller business owner who wants basic video surveillance to protect employees and assets.
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XProtect® Express+
Designed for smaller, single-site installations, the XProtect Express Series is IP video management software (VMS) supporting up to 48 cameras.
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XProtect® Professional +
Designed for mid-sized security installations covering multiple buildings, servers or locations, the XProtect Professional Series is comprehensive IP video management software (VMS) supporting an unrestricted number of cameras and servers.
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XProtect® Expert
XProtect Expert is IP video management software (VMS) for mid-sized to large-scale installations. In addition to camera-based Edge Storage support, XProtect Expert offers reliable, uninterrupted video recording and access through failover recording servers in the event of server failure.
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XProtect® Corporate
Designed for large-scale and high-security installations. In addition to central management of all servers, cameras and users in a multi-site setup, XProtect Corporate includes an integrated video wall for operators demanding supreme situational awareness of any event.
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X2
2U rack mountable plug-n-play network video recorder with a built-in PoE+ switch and input/output connector. With a verified continuous recording throughput of more than 550 Mbit/s, it provides the power and scalability required in most small to mid-market surveillance installations.
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X8
High performing server class network video recorder designed for the high-end market. It offers extreme reliability with component, storage and application redundancy, ensuring continuous uninterrupted operation.
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Milestone Care™
Included in all Milestone products as standard, enables access to extensive self-help resources in an easy-to-navigate eCare support portal, free online eLearning courses, live chat assistance, new device pack every second month, unique 30% trade-in credit on software products when upgrading.
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Milestone Care™ Plus
Instant access to product updates three times annually, 100% trade-in credit when upgrading, exclusive online features such as push notifications and Smart Connect, reseller access to the Milestone Customer Dashboard to ensure system health and stability.
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Milestone Care™ Premium
Direct 24/7 access to a global team of Milestone technical support engineers, service-level agreement with committed response time, prioritised support to promptly address critical system issues, localised support in select markets based on availability.
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Milestone Care™ Elite
Customised service-level agreement defining the exact level of support your business requires, direct and prioritised access to Milestone Technical Support 24/7, dedicated Milestone Technical Account Manager with extensive knowledge of your installation.
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