How do I contact suppliers who process their own RMAs?
APC
Contact APC Support on 0800 279 9254.
The serial number of the device will be required when contacting APC support.
Axis
Contact Axis directly through their partner portal.
Additional information can be found here:
For support enquiries: https://www.axis.com/gb/en/support
For RMAs: https://www.axis.com/gb/en/support/warranty-and-rma/rma-eur
Milestone
Raise a case through the Milestone portal or by contacting them on 0118 402 4726 opt 2.
Please note that you will need your Partner ID when using the portal or the Tech Support number.
Secure Logiq
Contact Secure Logiq directly by emailing support@securelogiq.com or call +44 (0) 20 3475 5743.
Video Storage Solution (BCDVIDEO)
Contact techsupport@bcdvideo.com
Please note that their support is based in the USA so there may be a delay receiving a response.