How to escalate an RMA

Submitted by ianm@mayflex.com on
Question

How can I escalate my RMA?

Answer

Mayflex of course, strives to ensure that customers are pleased with the service and response times of quarries, however if for any reason you feel that you have had to wait too long for a response please speak with your account manager, and they will then escalate this to the Technical manager who will investigate the issues reported.