FAQ
How do you perform a factory reset on a Level One GEP-2450 switch to clear all configuration?
Power down the switch.
Press the 'mode' button on the front of the switch.
Power up the device whilst still pressing the 'mode' button.
Keep the 'mode' button pressed for 20-30 seconds.
Release the button and wait for the switch to reboot.
What is the default IP address of the L1 switches?
IP = 192.168.1.1
Subnet Mask = 255.255.255.0
Default Gateway = 192.168.1.254
What is the maximum number of ‘slaves’ that the Excel range of Intelligent PDU’s can offer?
One master can have up to 31 slaves, all from one IP address, reducing the requirement for multiple IP addresses – so 32 in total (1 master + 31 slaves)
What sensors can be used with the Excel intelligent PDU's?
Temp Sensor Kit – Mayflex Part No: 555-500-100
Humidity Sensor - 555-500-200
Door Switch - 555-500-800
Leak Rope (on request – special order)
What is the warranty cover on the Excel Intelligent PDU’s
Mayflex offer a 5 year return to base warranty
What is the length of the power lead from the Excel PDU to the input plug?
Standard length is 3 metres but can be made longer to requirements
What is the default password for the Excel Intelligent PDU's?
User: Admin
Password: Admin
What is the default IP address for the Excel intelligent PDU’s?
192.168.0.83
(If in any doubt just look on the LCD display and the ip address will be shown here)
Lifetime warranty
Do Edgecore offer a websmart switch?
ECS2100 series is a range of websmart switches suited to the SMB market.
Do Edgecore offer any wi-fi access points?
Yes, the ECW5320 is a dual band PoE access point.
What is the warranty cover on Excel intelligent PDU’s
Mayflex offer a 5 year warranty, return to base.
How do you know when there is a problem on the network of a Level One GSW-2457?
Diagnostic LED’s display link status and activity, allowing you to quickly detect and correct problems on the network.
What is the total PoE power budget of a LevelOne GEP-1020 switch?
150W, up to 30W per port.
If I delete a switch member (Edgecore 4620) does this affect other switch members in the stack?
A working stack can add new members or delete old ones without service interruption.
How many Edgecore 4620 units can be stacked?
Up to 8 units high can be stacked or to a maximum of 400 ports.
Can you mount an INT1, INT2 and INT3 PDU’s to the back of trunking in ER, CR and SR cabinets?
555-001 PDU brackets can be fitted to all excel vertical, standard, modular and intelligent PDU’s and do not add to the overall height. Alternatively 100-092 (1U stand off brackets) 100-093 (2U stand off brackets)
From the free software provided with the INT1, INT2 and INT3 PDU’s, how many IP addresses can you monitor?
Up to 50 IP addresses
How many INT1, INT2 and INT3 (intelligent PDU’s) can you daisy chain?
An individual master can have up to 31 slaves, all from one IP address.
What is the charge for a Mobotix password reset
The charge for a password reset on a Mobotix camera is £100.00 Excl VAT per camera. This charge is from Mobotix and the unit needs to be sent to Mobotix for the password reset. This is because there is no back door if the admin username or password is lost. This is also not covered by Warranty and there is no advance replacement units.