FAQs
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Product - 100-140-06, this RJ45 is listed as Cat6A but is it also suitable for cat 7Aa or do I have to use 100-802-06? There is no such thing as cat 7a connectors so this is suitable and it does fit the cat7 cable. |
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A client has installed excel copper and fibre cable, but the panels used are not excel. A warranty wouldn't be provided for this would it? No, everything needs to be Excel for us to give them a warranty. |
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Am i able to reset a Mobotix camera if i dont have the admin password? No, due to the design of the Mobotix camera OS, if you have forgotten the password to the admin login of the camera, the camera needs to be returned to Mobotix to be reset which is a chargeable service. |
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Are 3rd party certificates between fibre cable and telephone cable TC032PEW-LSF different? We don’t provide 3rd party certification for TC032PEW-LSF cable. The only thing which might help is ISO certificates:https://excel-networking.com/downloads/corporate-policies |
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Are all Excel Products CPR compliant? Yes, as of the 1st July 2017, all Excel products supplied into the EU market are CPR compliant. |
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Are AVA Cameras microphones disabled? Yes, the AVA cameras built in microphones are disabled by default due to data protection and need to be enabled in the cloud for them to work. |
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Are HIGHWIRE devices waterproof ? No. All current HIGHWIRE models must be housed in a weatherproof housing if they are to be used externally. Note that HIGHWIRE Powerstar Camera Backbox is designed to fit inside IP camera housings. |
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Are HIRE fibre testers sent out with Testleads/Test Reference Cords (TRCs)? No. Customers need to use their own Testleads/Reference Cords to suit the fibre under test. |
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Are HIRE OTDRs sent out with Launchleads? No. Customers need to use their own Launchleads to suit the fibre under test. |
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Are LIGHTSPAN devices waterproof ? No, all LIGHTSPAN models are designed for internal use or must be housed in a weatherproof housing if they are to be used externally. However, LIGHTSPAN SC100 Backbox is extremely compact and is specifically designed to be used inside an external camera housing. |
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Are LONGSPAN devices waterproof ? Yes, there is a LONGSPAN Max Camera XT weatherproof model designed specially for external applications. All other LONGSPAN models are designed for internal use or must be housed in a weatherproof housing if they are to be used externally. |
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Are Mobotix cameras more expensive than other brands? Mobotix cameras are considered to be on the higher end of the price range due to their decentralised architecture meaning the processing and storage all take place on the camera itself and not the recorder. |
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Are Mobotix cameras waterproof? Yes, most of the Mobotix range of cameras are IP 66 rated. |
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Are OUTREACH devices waterproof ? Yes, the "XT" OUTREACH models are all specifically designed for external applications. The XT models must be installed correctly for weatherproof operation, including selection of the correct size of cable gland to suit the network cable being used. Three sizes are included in with the product, covering almost all types of standard external network cable. Note that the non-XT models are not weatherproof and are designed for internal applications for for installation in a separate weatherproof housing. |
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Are patch lead solids or stranded copper? Excel CAT6 and 6a patch leads are constructed using 26AWG stranded copper wires and not solid copper cores. |
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Are Standards mandatory? Standards such as ISO 11801 and BS EN 50173 are widely recognized as best practices for the installation and presentation of information technology cabling (ICT). While these standards are voluntary when considered in isolation, they serve as recommendations to ensure high-quality and reliable cabling systems. |
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Are the supplied faceplates anti microbial material? Yes they are. |
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Are there any limitations to using coaxial cables? Yes, there are several limitations to using coaxial cables: |
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Are there automated tools for cleaning fibre optic connectors? Yes, there are automated cleaning tools (such as one-click cleaning pens) available that can provide consistent and effective cleaning, especially useful in high-volume environments. |
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At what Lux do colorvu cameras work? Hikvision ColorVu cameras are designed to perform exceptionally well in low-light conditions. They can capture vivid color images even in extremely low light, down to 0.0005 lux. |
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Avigilon H4, does this have a 3 year warranty? H4A, H4SL, H4M, HD-LP, H4F, H4VI, H4PRO, H4PTZ, H4IRPTZ, H4A-THC, APD, |
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Can a HIGHWIRE Powerstar Duo or Quad be powered by POE ? Yes, they can be powered by POE over coax from the HIGHWIRE Powerstar base unit. Note that Duo and Quad can be locally powered by a Veracity POE power supply (56V-57V) for maximum POE power output, which is a maximum of 30W per port. |
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Can Avigilon license keys be transferred from old to new equipment? Yes, License keys needs to be deactivated and then re-installed onto the new equipment. Avigilon must be made aware of this. |
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Can data racks be customized? Yes, many manufacturers offer configuration options to fit specific needs, including size, colour, and additional features such as shelves, cable basket, cable management and PDUs. |
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Can HIGHWIRE affect the quality of the IP video stream in any way ? No. HIGHWIRE is a Ethernet adaptor device and does not alter the network packet data in any way. Therefore the image quality cannot be affected. Note that network overload resulting in packet loss is the most likely culprit if there are drop-outs in the video stream. |
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Can HIGHWIRE be used as a single unit ? No, two HIGHWIRE devices of some type must always be used, one at each end of the coax. |
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Can HIGHWIRE be used to connect all types of network devices or just IP cameras ? All types of network devices may connected over a HIGHWIRE link. All HIGHWIRE devices provide a full 100BaseTX Ethernet connection which means that it provides a 100Mbps link both up and down the cable (full duplex). Whilst HIGHWIRE was designed to solve the problem of connecting IP cameras over legacy coaxial cable originally used for analog video CCTV applications, it is in fact ideal for all types of Ethernet connection. |
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Can HIGHWIRE cause any network packet delays ? No. HIGHWIRE operates exactly like a simple network switch and does not buffer multiple packets, so it cannot cause delays. The normal transmission relay time is insignificant compared to processing delays introduced by equipment such as IP cameras. codec systems, NVRs and viewing applications. If network latency is being experienced, it will almost certainly be caused by other devices on the network or network traffic overload. |
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Can HIGHWIRE handle multicast streams? HIGHWIRE forwards packets exactly as received, and will not interfere with multicast streams. |
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Can I change the order of the drives in my NAS? Applicable Products: QTS |
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Can I connect an analogue camera with HIGHWIRE ? No. HIGHWIRE provides an Ethernet network connection over coaxial cable and is designed for connecting IP Cameras, not analog cameras. |
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Can I connect my Mobotix camera to a Hikvision NVR? Yes, provided you are using ONVIF as the protocol then Mobotix cameras can be added to your Hikvision NVR, this however does not provide full analytic support. |
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Can i connect my Mobotix camera to a speaker or alarm output? Yes, provided your camera has the appropriate I/O outputs, then you can connect the output to the input of your alarm or speaker. |
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Can I connect two pairs of HIGHWIRE back-to-back to reach 600m ? Yes, you can. Note that there can also be up to 100m between the HIGHWIREs in the middle of the connections. If the coax cable is RG6 or RG 11, then they will deliver 400m and 500m connections respectively, and 100m at either end, before and after the HIGHWIRE devices. If the cable can be selected for the installation, then consider the LONGSPAN option, which cann provide the same 100BaseTX network connections up to 820m on Cat6 network cable. |
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Can I daisy-chain multiple OUTREACH devices to get a much longer distance ? Yes, each OUTREACH will extend by another 100m, so long as there is sufficient POE to power them. Thus three OUTREACH devices can provide a reliable data connection over 400m [Switch and POE source - 100m - OUTREACH - 100m - OUTREACH - 100m - OUTREACH - 100m - Device]. Beyond this, it is better and more cost-effective to use a pair of LONGSPAN adaptors at each end which will provide a data connection distance of up to 820m. |
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Can I get an excel 25 year warranty if my installation has non Excel products? No, Excel 25 year warranty is only approved if all parts are Excel branded. |
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Can I lay my cables on top of my suspended ceiling tiles? By law you may not lay cables on top of suspended ceiling tiles due to the risks involved in becoming tangled in cables in the event of a fire due to a ceiling collapse, cables need to be in cable trays. |
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Can I plug an Excel PDU into 16 amp sockets? Yes, you can plug an Excel PDU into 16 amp sockets, provided the PDU is designed for that type of connection. Excel offers PDUs with different plug types, including those compatible with 16 amp sockets. For example, some Excel PDUs come with a 16A IEC 60309 plug, which is suitable for 16 amp sockets12. |
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Can I use an OUTBREAK POE splitter at the end of an OUTREACH, LONGSPAN or HIGHWIRE connection ? Yes, assuming the OUTREACH, LONGSPAN or HIGHWIRE are all POE versions. |
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Can I use household cleaning products to clean fibre optic connectors? Household cleaning products can leave residues that may damage the connectors. Always use products specifically designed for fibre optic cleaning. |
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Can I use OUTREACH on cable types other than Cat5 or above ? This is not recommended as range may be restricted by both power losses and Ethernet bandwidth limitations of the cable. Although OUTREACH will account for any extra power lost, the reduced data performance may reduce the maximum length of each cable segment to significantly less than 100m / 328ft. |
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Can I use the LanTEK III to apply for warranty? In simple terms yes, the LanTEK III is a cable certifier used for certifying the performance of copper and fiber optic cabling to industry standards. It is more suited for ensuring that installed cabling meets specific performance criteria required for network installations. |
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Can I use the LanTEK III to apply for warrinty In simple terms yes, the LanTEK III is a cable certifier used for certifying the performance of copper and fiber optic cabling to industry standards. It is more suited for ensuring that installed cabling meets specific performance criteria required for network installations. |
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Can LONGSPAN affect the quality of the IP video stream in any way ? No. LONGSPAN is a Ethernet adaptor device and does not alter the network packet data in any way. Therefore the image quality cannot be affected. Note that network overload resulting in packet loss is the most likely culprit if there are drop-outs in the video stream. |
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Can MPO connectors be used for single-mode and multimode fibres? MPO connectors are available for both single-mode and multimode fibres, with different specifications for each type. |
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Can my cables in my PVC trunking be loosely laid? Due to changes in regulations, it is now compulsory for metallic cable retaining clips in PVC trunkning to be used to prevent the premature collapse of cable in the event of a fire. |
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Can my earth wire on my bonding kit be long? Earth wires on bonding kits should be as short as possible in not have any loops in the cable. |
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Can my Mobotix camera record to a NAS? Yes your Mobotix camera can record to a NAS, within the settings, you are able to enter the network path to the NAS. |
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Can OUTSOURCE be used as a conventional POE injector (midspan?) Yes, OUTSOURCE is a fully IEEE-compliant single channel POE midspan. It can be used to provide power for any compatible POE powered devices. |
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Can POE be delivered over fibre with LIGHTSPAN ? No. Fibre is not capable of delivering power as it cannot conduct electrical current. This is a key reason why POE connections on copper structured cabling is so convenient. |
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Can Ruijie switches accept different brands SFP'S In short the answer is yes these are not locked to a particular brand. |
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Can Ruijie switches accept different brands SFP'S ? In short the answer is yes these are not locked to a particular brand. |
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Can the DTX 1800 be used for warranty puposes? The DTX 1800 was made end of life in June 2015, Fluke continued to support it through an aggressive gold support campaign for a further 5 years and as such it was listed as an approved tester. |
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Can the Excel Enbeam OM3 Multimode Fibre Optic Cable Tight Buffered 4 Core 50/125 Cca Black come on drums of 4000mt? Yes the OM3 can be supplied on a drum of 400mt or cut to your required length. |
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Can the Mobotix move cameras record to their own internal SD card? Yes the Mobotix Move cameras can record to their own internal SD cards, in the event of network failure to the recorder, the Move camera can be set to record to their SD cards. |
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Can the MXManagementCenter AutoDiscover? Yes the Mobotix MXManagementCenter can autodiscover Mobotix hardware on the work using the Add Devices option when launching the software. |
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Can we change the colour on cameras? Yes, on most cameras/equipment we will be able to send this off for spray. |
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Can you add maps to Avigilon systems? Yes you can add maps to Avigilon systems in the ACC software, this allows you to add cameras to your map to show locations of cameras on your site. |
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Can you change the Excel cabinet standard locks to unique locks? Yes, you can change the standard locks on an Excel cabinet to unique locks. Excel offers unique lock sets that are compatible with their cabinets. For example, the Environ CR Unique Lock Set includes a handle and multiple barrels, allowing you to replace the standard locks with unique key and barrel sets. |
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Can you confirm if a 100-107 will fit in a 100-022? Yes these two parts fit togther. |
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Can you mount an INT1, INT2 and INT3 PDU’s to the back of trunking in ER, CR and SR cabinets? 555-001 PDU brackets can be fitted to all excel vertical, standard, modular and intelligent PDUs and do not add to the overall height. Alternatively 100-092 (1U stand off brackets) 100-093 (2U stand off brackets). |
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Can you use AI-Grade hard drives in RAID setups? While it's possible to use AI-grade HDDs for RAID setups, it's worth noting that there may be stability issues that could arise. |
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Can you use different faceplates and still apply for a excel 25 year warranty? Yes, these are considered consumables so they do not effect the warranty |
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Containment / Kopex Queries - Would you be able to send across the latest containment size excel spreadsheet? As per our power segregation and containment calculator. |
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Containment / Kopex Queries As per our power segregation and containment calculator. |
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Could OM4 201-601 adaptors be swapped out to 201-602? No, these are not standard adaptors . |
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Do all switches have a web interface? No, hubs are non intelligent switches which do not have a network interface. |
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Do Ava cameras Cloud connectors require a licence? Yes, the Ava cloud connector requires a license which needs to be renewed yearly. |
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Do Ava Cameras come with an SD Card? Yes, the camera is supplied with an SD card which is encoded to the camera itself. |
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Do Ava cameras require a licence? Yes, Ava cameras require a license which needs to be renewed yearly. |
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Do Avigilon cameras work on Milestone? Yes, provided you are using ONVIF as the protocol then Avigilon cameras can be added to Milestone. |
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Do Cat6a keystones on Cat7 cable change the install from Cat7 to Cat6a? Yes, using Cat6a keystones on Cat7 cable can effectively downgrade the installation to Cat6a performance. This is because the keystone jack is a critical part of the connectivity hardware, and the overall performance of the network is determined by the lowest category component in the link. |
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Do I need to get an RMA from Paxton before requesting an incident from Mayflex? You will first need to speak with Paxton Support on telephone number 01273 811011. Next, if the issue cannot be solved, you will be emailed with a returns number. |
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Do I need to renew my ECP? Yes, an ECP must be renewed every 2 years. |
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Do Mobotix repair or replace faulty cameras under RMA and within warranty? Mobotix will provide you with 2 options when an RMA is raised with them, you will have the choice to either replace the unit or have the unit repaired and returned to you. |
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Do Mobotix repair or replace faulty cameras under RMA which are out of warranty? Mobotix will provide you with 2 options when an RMA is raised with them, you will have the choice to either replace the unit with a discounted new unit or have the unit repaired and returned to you. |
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Do our racks comply with the regulations? Rack cabinet for 42 U measuring 800x600x2055 according to B32:C40AOur cabinets do comply with the following standards: ANSI/EIA RS-310-D, IEC60297-2, DIN41494:Part1, DIN41494:Part7. |
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Do our racks comply with these regulations? Rack cabinet for 42 U measuring 800x600x2055 according to ANSI / EIA standards RS - 310 - D, DIN41491, PART1, IEC297 - 2, PRAT7, GB/T3047.2-92 glass front door Our cabinets do comply with the following standards |
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Do the Excel Racks comply with the regulations? Rack cabinet for 42 U measuring 800x600x2055 according to B32:C40AOur cabinets do comply with the following standards: ANSI/EIA RS-310-D, IEC60297-2, DIN41494:Part1, DIN41494:Part7. |
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Do we have a data sheet for 541-742 being converted into post using 541-754? Data sheet for a 4 Post rack, we don't have anything on this other than what is shown on the data sheet for the conversion part. https://documents.excel-networking.com/datasheets/541-753 |
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Do we supply any oil resistant cable ? Excel doesn't offer an oil resistant cable. |
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Do you have a copy of the Hikvisions Terms and conditions with regards to water ingress? As you will see from the technical bulletin, condensation inside Hikvision cameras is a long-standing issue. In most cases, if the condensation has happened relatively soon after install then it is likely to do with moisture trapped inside the camera housing from the factory or moisture that has been trapped during the install. |
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Do you recommend any solutions for the customer to keep the cabinet cool 542-4268-GSBN-BK Excel CR 42U 600W 800D-Black? Best option would be to change the glass door to a vented door, remember, if the rack contains equipment the customer should be ordering an equipment rack not a CR rack. |
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Does Avigilon Unity run on Windows? Yes, Avigilon Unity runs on several versions of Windows, from Windows Server to Windows 10 and Windows 11. |
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Does AXIS Device Manager support basic authentication? Yes, AXIS Device Manager 5.x supports Basic authentication if the following requirement are met: |
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Does Cat7 & 7a cabling offer any useable additional headroom when running 10G applications? In most standard installations, Cat6a already provides sufficient performance for 10GBASE-T applications. The additional headroom provided by Cat7 and Cat7a might not offer significant practical benefits in terms of speed or reliability for a typical 10G network, especially if the installation environment is not highly problematic. |
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Does Cat7 or 7a cable really offer an advantage over Cat6a when supporting 10G? For standard 10GBASE-T Ethernet applications, Cat6a is usually sufficient and provides a good balance of performance, flexibility, and cost. It meets the required performance standards for 10GBASE-T and offers reasonable shielding and interference resistance.Cat7 and Cat7a provide additional shielding and higher frequency performance, which can be advantageous in environments with high EMI or for future-proofing against potential higher-speed applications. However, they are generally more expensive and more challenging to install.In summary: If your primary goal is to support 10GBASE-T Ethernet and you’re looking for a cost-effective solution, Cat6a is likely the best choice. If you anticipate future upgrades to higher-speed networks or need additional shielding due to high EMI, then Cat7 or Cat7a could offer additional benefits. |
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Does Chrome render H265 for AVA cameras? Chrome does not render H265 very well. |
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Does DS-7732NI-M4 support arm/disarm via keypad? The NVR cannot support arm/disarm keypad but it can do the arm/disarm itself. |
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Does Excel have 3D objects? These would be either .DAE or .OBJ files? We have BIM files for some items. |
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Does Excel have an ethernet cable that can run in a dock with mains cable? Yes, Excel offers Ethernet cables that are suitable for running alongside mains cables. For such installations, it’s important to use cables with proper shielding to prevent electromagnetic interference (EMI) from the mains cables. |
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Does Excel offer and colour coded ports on their panels for different system identification? Yes, the Excel Keystone Panel frame with coloured ID ports is a great way to separate and assist in identifying which ports are for which system, their part codes are as follows: 100-775, 100-775-001 and so forth. |
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Does Excel offer and PDUs for other countries? Yes, Excel offer different PDUs for countries such as Italy, Switzerland with their own plugs and outlets, part codes to consider would be 555-292, 555-294, 555-295 |
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Does HIGHWIRE require configuration or management software ? No. All HIGHWIRE devices are transparent to the network, have no IP address and require no configuration during installation nor any management even in very long-term use. HIGHWIRE devices are extremely reliable and will provide continuous service over many, many years. |
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Does Hikvision support facial recognition? Yes, Hikvision supports facial recognition technology. They offer a range of products equipped with facial recognition capabilities. Face Recognition Terminals, these are designed for quick and reliable ID verification, even under challenging lighting conditions. DeepinView Series Cameras, these cameras use deep learning technology to focus on people and vehicles, enhancing security and surveillance. Pro Series with AcuSense, these NVRs analyze and identify people and vehicles from video streams, making it easier to search video footage by target type. |
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Does LIGHTSPAN need SFP modules to work ? No. LIGHTSPAN is a self-contained unit with SC100 type fibre connections. |
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Does Mayflex currently sell any Wi-Fi 7 products Yes - the Reyee RG-Rap 73HD Access Point and the Ruijie 6E 7.78 both support Wifi-7. |
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Does Mayflex have a Cradle to Cradle Certificate We have 13 Environmental Product Declarations covering over 350 part codes which covers Cradle to Grave. |
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Does Mayflex have a Cradle to Grave Certificate We have 13 Environmental Product Declarations covering over 350 part codes which covers Cradle to Grave. |
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Does Mayflex have an FSC - Forest Stewardship Council Certificate Yes, Mayflex have an FSC licence to promote the fact that our Excel packaging is FSC certified. (Manufacturers of packaging hold the original certificate). |
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Does Mayflex have an ISO 40001 - Environmental Management certificate Yes this can be found in the downloads section of the website. |
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Does Mayflex Sell ST or SC crimp Tools? Unfortunately Mayflex do not sell any crimp tools for ST or SC. |
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Does OUTREACH affect the quality of the IP video stream in any way ? No. OUTREACH is a Ethernet adaptor device and does not alter the network packet data in any way. Therefore the image quality cannot be affected. Note that network overload elsewhere resulting in packet loss is the most likely culprit if there are drop-outs in the video stream. |
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Does SMX2200HV come with a UK 3pin to C20 power lead? Yes this product is supplied with a UK plug. |
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Does the 100-118 fit the 100-993 cable? Yes it does, we also supply the 100-144 angled CAT6a field connector. |
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Does the Avigilon H4 range of cameras come with a 3 year warranty? H4A, H4SL, H4M, HD-LP, H4F, H4VI, H4PRO, H4PTZ, H4IRPTZ, H4A-THC, APD, |
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Does the Excel 205-309 cable have a voltage rating? The Excel 205-309 cable, also known as the Enbeam OS2 Singlemode Armoured CST Fibre Optic Cable, is primarily designed for data transmission rather than carrying electrical power. Therefore, it does not have a voltage rating. This type of cable is used for high-performance fiber optic networking and offers features like mechanical protection, rodent resistance, and suitability for direct burial |
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Does the GVT-2010 come with a power supply? GVT-2010 this is PoE powered so no mains power adaptor included. |
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Does the GVT-2202 come with a power supply? Yes, this item comes with Power Adapter & Quick Installation Guide. |
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Does the lack of drain wire influence testing of shielded cable termination? Yes, It is advised that they drain wire be wrapped around the wire manager almost all the way around to make proper contact. |
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Does the Mobotix M73 have a dry contact? No, the M73 does not have a dry contact, however its been reported that clients are using the contact as a dry contact, is inface is a Open Collector, to make use of a dry contact, it is suggested to purchase a Mobotix MX-F-4IOA. |
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Does the MX-M73A-LSA come with sensors? No, the sensors are not supplied with the body, they are purchased separately. |
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Does Veracity offer support or maintenance contracts ? Yes, Veracity offers technical support contracts for our Systems Products and Integrated Security Management installations, via System Integrators to End Users. These chargeable support contracts include software upgrades and priority support, including on-site support where appropriate. Veracity does not provide general maintenance contracts for equipment as these are normally provided by the System Integrator. However, Veracity does offer extended warranty contracts for hardware systems. See the Support pages for further information. |
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Does Veracity provide advance replacements for faulty units under warranty ? Yes, if a support contract is in place, this will normally include advance replacements for equipment which has failed and cannot easily be repaired on site. If there is no support contract in place, then units under warranty will be returned for repair and only replaced if a major fault is found. However, advance replacements are generally available via distributors for IP Transmission products. Please note however, that most returned Transmission products are NFF (No Fault Found) and the issue usually turns out to be an installation error. Therefore please consult Technical Support for installation advice before assuming that a unit is faulty. |
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Doest 100-281-AB fit 100-712? 100-281-AB is a 45 x 45mm faceplate. 100-712 as per the specification has a 50 x 50mm aperture therefore not compatible. |
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DS-2CD2385G1-I(2.8MM) do you know what the newer model is? I would direct to - DS-2CD2386G2-IU(2.8MM)(C) |
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DS-2DF8225IX-AELW warranty cover? 5 years. |
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DS-2PT5326IZ-DE(5-50MM)(4MM) a current model? EOL no longer available. |
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Excel 555-072 is SHUKO, but are these CE? EU standards? Schuko is EU standard, and both products meet CE standards in terms of manufacturing compliance. |
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Filling out a Warranty Link to the set up guide - https://excel-networking.com/downloads/brochures - Select System Warranty brochure. |
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For item 200-319, do we need any other tools to terminate? If using 2 or 3mm will need crimp tool (st or sc crimp tool), if using 9micron fibre they don't need any tools but need glue, both need polishing film and will need to be hand polished. |
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From the free software provided with the INT1, INT2 and INT3 PDU’s, how many IP addresses can you monitor? Up to 50 IP addresses. |
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How can I connect my Axis device to O3C? To connect to a one-click cloud connection (O3C) service, press and hold the control button on the device. You must register the device with the O3C service within 24 hours of pressing the control button. To verify your ownership of the device, you need the device’s owner authentication key (OAK). Each Axis device comes with a piece of paper with the OAK registration key printed on it. You can also find the OAK key through the device´s web interface. |
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How can I extend both power and Ethernet to equipment that is not POE compatible ? OUTBREAK is a POE splitter that divides its POE connection into a non-POE Ethernet connection and a 12V 1A auxilliary supply. It can be used to power devices that are not POE compatible, devices which are compatible with older POE standards, or devices that are POE compatible but which require a shared 12V supply for other equipment. A 5V version is also available. |
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How can I get the streams from my Axis device through multicast? Axis devices support a variety of ways to stream video in a multicast scenario. |
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How can I prevent contamination of fibre optic connectors? Always replace the end face protection caps (dust caps) when connectors are not in use, handle connectors with care, and avoid touching the end face. |
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How can I setup automatic date and time synchronization on my Axis device? To set the date and time synchronization options, log in to the device’s web interface and follow the path in the table that corresponds to the device’s software version. |
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How can you ensure a successful splice? Ensuring a successful splice involves proper fibre preparation, using clean tools, and following the splicing equipment’s instructions carefully. |
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How do I add Hikvision Cameras to Avigilon's ACC? Due to the protocols used, you will need to enable ONVIF on the hikvision camera in order to connect to it from ACC, to do this, open the cameras web interface and navigate to Configuration, Network, Advanced Network and then click on the Inregration Protocol Tab, with in this page, you will find the option to enable ONVIF, once this has been done, make sure to create an ONVIF user account in the same screen, use this account in ACC to make the connection to the camera when adding the camera in ACC. |
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How do I check the firmware version of my Hikvision device? Log into the devices web inerface via its IP address which can be obtained by installing the Hikvision SADP tool which will scan you network for Hikvision devices, once you have identified your device and identified the IP address of the device and have logged into the devices web interface, navigate to configuration and system settings, under basic information, you will find the Model Number, Serial Number and Firmware version |
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How do I choose the right type of cable containment? Consider factors such as the environment (indoor or outdoor), the volume of cables, ease of installation, accessibility for maintenance, and budget. |
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How do I determine the right size for a data rack? Consider the number of devices, their dimensions, and future expansion needs. Rack units (U) measure the height, with 1U equal to 4.445cm (1.75 inches). |
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How do I ensure compliance with standards and regulations? Ensure that the chosen containment system complies with relevant standards and regulations, such as those set by EN 50174-2 or local building codes |
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How do I ensure my data rack is future-proof? By choosing racks that allow for scalability, have adjustable components, and can accommodate new technologies as they emerge. |
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How do I identify which Standard or test limit I should be using? It is the responsibility of the client/end user, or their representative (typically a consultant), to clearly identify and specify the standards required for the installation of information technology cabling (ICT) within the specification documentation. This ensures that all project requirements and expectations are communicated effectively. Conversely, it is the responsibility of the installers to review these specifications and confirm, within their tender response, that they can meet the specified standards and deliver the project as required. This confirmation should include a detailed plan demonstrating their capability to adhere to the outlined standards and any relevant industry regulations. |
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How do I know if the product I purchased is CPR compliant? All products sold into EU are CPR compliant which is demostrated by the DOP - Declarations of Performance which can be found on the product specification files section on the product page. |
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How do I know if water exposure to my Excel cable would affect them? It's advisable to determine the time of exposure to liquid, this then identifies if the incident can be covered by TN03 which can be downloaded from the Excel website. |
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How do I log into a Windows PC if I don’t know the password? You can create a bootble USB using Hirens which will allow you to change the user account password. |
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How do I manage cables in a data rack? Use cable management accessories like tray or baskets, velcro straps to keep cables neat and avoid airflow obstruction. |
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How do I reset my Axis product to the factory default settings? IMPORTANT! Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. |
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How do I test an Modified Plug Terminated Link? Testing a Modular Plug Terminated Link (MPTL) involves a few specific steps to ensure accuracy and compliance with standards. The test model will require the test equipment to be set up with Permanent Link Adapter for panel end and Patch Cord Adapter for the RJ45 plug end. (Channel adaptors are not able to test as MPTL). |
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How do you activate Mobotix Licenses? Software license codes are typically refered to as SLC's where the actual license file is a .LIC file, refer to this step by step guide on how to activate Mobotix Licenses: https://community.mobotix.com/t/activating-licenses/7235 |
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How do you assign a VB400 to VideoManager EX? To assign a VB400 body-worn camera to VideoManager EX, follow these steps: |
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How do you become an Excel Accredited Partner? The Excel structured cabling system is one of the largest cabling brands within the UK and is growing internationally at a phenomenal rate. We are looking to work with installation companies that are proactive and are keen to work with us to promote, sell and install the Excel product portfolio. Being an authorised Excel Partner gives you the ability to offer the comprehensive 25 year warranty along with many other benefits |
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How do you clean MPO connectors? MPO connectors should be cleaned using specialized MPO cleaning tools or cassette cleaners designed to clean all fibres simultaneously. |
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How do you prepare fibers for splicing? Preparation involves stripping the protective coating, cleaning the fiber, and cleaving it to create a smooth, flat end. |
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How do you test MPO connectors? MPO connectors can be tested using specialized MPO test equipment that can measure insertion loss, return loss, and polarity. |
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How does FTTh differ from FTTc FTTh provides a direct fibreconnection to the home, offering higher speeds and better performance. FTTc uses fibre to the curb, with the last segment typically using existing copper infrastructure, which can limit speed and performance. |
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How does fttx impact internet service providers (ISP's)? FTTx allows isps to offer higher-speed services, attract more customers, and stay competitive in the market. |
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How does POE work in CCTV? PoE technology enables the transmission of power over Ethernet cables to network devices without the need for additional power lines. In this setup, switches or injectors act as Power Sourcing Equipment (PSE), delivering power to connected devices (PD), such as IP phones and cameras. |
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How does the environment affect the choice of cable containment? In harsh environments, such as industrial or outdoor settings, robust and corrosion-resistant materials like galvanized steel or aluminum are preferred. |
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How important is cooling in data rack selection? Very important. Proper cooling prevents overheating and ensures optimal performance. Consider racks with built-in cooling solutions or good airflow management |
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How long does it take for the warranty certificate to be issued? Page 3 of the attached guide downloaded from the web site states: |
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How long has Mayflex been in operation? Mayflex has been in operation since 1917. Over the years, it has evolved significantly, starting from selling Swan Kettles and Switchgear Cables to now focusing on copper and fibre cabling, racks, Ethernet switches, wireless, and IP security. |
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How long is the warranty on my Axis product? The general warranty for an Axis product is 5 years. |
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How long is the warranty on the D13-6H-EXL? 2 Years |
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How many 100-914 can be fitted inside a 25mm flexible conduit? A maximum of 3 cables. |
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How many 100-914 can be fitted inside a 32mm flexible conduit? A maximum of 6 cables. |
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How many cameras can you view at one time on IVMS-4200? You can view 64 cameras at one time on IVMS-4200 |
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How many cameras can you view on IVMS? On IVMS you can view a total of 256 cameras on the free version, with a maxiumum of 1024 |
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How many channels does Hikconnect personal mode support? The Hik-connect Personal mode can only support 128-ch for free. If you need 256-ch for live view and management, please choose Hik-connect Team mode and purchase the license within app according to your requirements. |
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How many fibers can an MPO connector support? MPO connectors can support 8, 12, 16, or 24 fibres in a single connector, with 12-fibre and 24-fibre configurations being the most common. |
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How many INT1, INT2 and INT3 (intelligent PDU’s) can you daisy chain? An individual master can have up to 31 slaves, all from one IP address. |
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How much data is transmitted on the network cabling between Avigilon cameras and the recorder in a second? Taking into consideration resolution, frame rate and bit rate and analytics, a camera running 1080p at 30fps on H.264 compression would typically result in a daa transmission of between 2-6 Mbps, for higher resolutions such as 4k, the data rate can be as high as 12-20 Mbps. |
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How often do we need to renew our ECP status As an associate ECP, you wll be required to renew your ECP status with Mayflex every 2 years. |
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How often should fiber optic connectors be cleaned? It depends on the environment and usage, but generally, connectors should be inspected and cleaned before every connection. |
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How to activate a Desktop Notification with an Alarmsound in the MOBOTIX HUB If you would like to enable desktop notifications in Windows with an Alarm Sound when making use of the Mobotix Hub, refer to this article which explains how to set this up: https://community.mobotix.com/t/how-to-activate-a-desktop-notification-with-an-alarmsound-in-the-mobotix-hub/3797 |
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How to assign a VB400 to VideoManager EX? To assign a VB400 body-worn camera to VideoManager EX, follow these steps: |
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How to become a ECP parter with Mayflex? To become an Excel Cabling Partner (ECP) with Mayflex, you’ll need to follow these steps: |
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How to change password on Hikvision devices? To change Hikvision passwords you can do this through SADP tool and export the XML file |
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How to control a switching output with the MOBOTIX HUB To correctly setup the Mobotix switching output, refer to this article: https://community.mobotix.com/t/how-to-control-a-switching-output-with-the-mobotix-hub/6379 |
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How to create a Mayflex Account? Creating a Mayflex account is straightforward. Here are the steps you need to follow: |
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How to set-up a fluke tester for copper testing? 1. Gather Your Equipment |
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How to Unbind Device from Hik-Connect Account? One device can be added only by one Hik-Connect account, if the device was added by other account, you cannot add it again. You can follow steps below to unbind your device or check the video which can help you. How to Unbind Device via Hik-Connect APP https://youtu.be/g2CpCUtDMsw How to unbind device via SADP tool https://youtu.be/xzQpDkKubNg Preparation: Please download Hik-Connect App of V4.2.0 or above from Hikvision app store: https://appstore.hikvision.com or APP store. Make sure that the HIKVISION device and mobile phone which installed Hik-Connect App are in the same subnet. Steps: 1) Open Hik-Connect app, tap the ADD icon. 2) Add device by scanning device QR code which is on the label of the device or input device serial number manually. 3) The app would pop up the message and unbind button. Press the unbind button to continue. 4) Input the password of HIKVISION device. 5) Tap finish to unbind device |
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I am looking for cable weights per kilometre for 2 products, the TC100PE-INEX-B2CA and the 190-191-305M The weight of the 190-191-305m is 58.360kg and the TC100PE-INEX-B2CA is 642kg |
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I am running out of space on my hard drives The most likely reason for this is not having optimised your settings for your main stream under the NVR's Configuration, Event option, the default settings for the recordings of the main steam are very high by default, you should consider changing things like frame rate to 12fps in most cases and reducing the bit rate. |
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I have a CCTV installation which uses video baluns to transmit analogue video over twisted pair – which product would help me upgrade this to a digital link? Either a LONGSPAN pair or a HIGHWIRE Longstar pair will provide an Ethernet connection over a single twisted pair link - even over long distances. Depending on the cable quality, guage and connection distances, it may be possible to deliver POE over this connection too. See LONGSPAN and HIGHWIRE Longstar product datasheets for further information. |
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I have a customer using the Avigilon software. Their access control cmpany has gone out of business and they want me to step in. I am not an Avigilon dealer. It appears that they need to get an enroller to program their prox tags. The former company was programming them for them and shipping them, but they want to do it in house now. Will the OmniKey 5427CK work for them? Unfortunately we will not be able to assist You can call Avigilon for technical support on 0800 0988 779 |
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I have a customer who purchased an Evolution kit 2 from us in September, and his SM TRC’s have gone faulty already. I was wondering if these can be replaced under the gold support. The accessories have a 3 month warranty period so it should be covered still |
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I have a D13-8-EXL, can the external screw can be used as an earthing point ? Yes this is an external earth screw as on all PDU's. |
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I have been advised the DS-2CD2385G1-I(2.8MM) is end of life? The DS-2CD2386G2-IU(2.8MM)(C) is a replacement. |
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I have been advised the PAX-010-603BL is now end of life? That is correct, the replacement item is the 900-600BL. |
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I have moisture in my Mobotix Move camera, what do I do? The Mobotix Move cameras are designed with a Goretex membrane which allows humid air to move in and out of the camera but still prevents water ingress, during the warm up time of the internal components in a cold enviroment, moisture can be seen, this is normal and will be removed with time. |
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I need info about a Country origin for part: EXCEL 6 WAY POWER STRIP HORIZ Manufacturer Part Number is D13-6H-EXL. Our manufacturing house is in China |
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I returned an item but I have not received a refund, what should I do? When an item has been returned to the supplier, they will test the item/s. Once the fault has been confirmed, a credit will then be issued, please note, depending on supplier this can take a few weeks |
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If a channel link is installed using Cat 6A horizontal cabling, but the cable is terminated into a Cat 6 patch panel/jack, what is the highest category this link could work at? The highest link this can perform at is Category 6 |
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If a product fails under warranty, should I contact Veracity directly or the sales channel from which it was purchased ? First, check our FAQ and Troubleshooting guide. Most problems can be resolved through correct connection and configuration. If it is a n IP Transmission product and you are certain the product has failed, please contact your sales channel first, as they should be able to assist with a warranty replacement. If it is a Systems product, then please go to our Support page and submit a Technical Support ticket (request for help). |
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If I have installed other manufacturer’s faceplates will this stop me gaining a 25 year warranty? No, faceplates are classed as furniture it does not affect performance of a link, so provided the module/jack is compatible with the selected faceplate there is no impact on the Excel 25 year warranty. |
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If the connections to cabinet C from cabinet A are made by patching through cabinet B, will the OM4 link support 10Gbps? The maximum channel loss to support 10GB is 2.6dB. |
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If we were to punch down cat6 cable into cat5e modules, are they likely to have any frequency issues Yes, punching down Cat6 cable into Cat5e modules can lead to frequency issues. The performance of the network will be limited to the specifications of the Cat5e modules, which are designed for lower frequencies compared to Cat6. Specifically, Cat5e is rated for up to 100 MHz, while Cat6 is rated for up to 250 MHz |
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In Avigilon Unity 8, what do they call frame rate (fps)? Avigilon call it Image rate |
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Is 100-080 internal or external? That is an internal cable |
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Is CAMSWITCH Mobile powered by POE ? No, it is designed to be powered by a vehicle battery or electrical system and so is powered by 12V to 24V DC. It generates POE voltages from this source for the four or eight POE outputs for IP cameras or other POE devices. |
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Is Cat6 cable 100-080 resistant to water damage? Please see below link for Liquid Contamination – |
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Is Cat6E technically recognized? That’s correct. Cat6e is not a technically recognized standard by any official organizations like the Telecommunications Industry Association (TIA). The recognized standards are Cat6 and Cat6a |
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Is FTTx available everywhere? FTTx availability varies by region and service provider. It is more common in urban areas and regions with high demand for high-speed internet. |
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Is it possible to enable ANPR + line crossing detection on one camera? You can only select line crossing or ANPR at one time, which means you cannot enable both functions simultaneously. This is because the VCA source only allows you to choose between road traffic and perimeter protection. |
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Is it possible to set a Guest SSID network on AP’s which requires users to auth to get internet access on Ruijie? Yes, it is possible to set up a Guest SSID network on Ruijie access points (APs) that requires users to authenticate before accessing the internet. This can be achieved using a captive portal, which prompts users to authenticate via a web page before granting them internet access. |
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Is my C26 Overheating? It may be possible for your C26 to be overheating, it is suggested to log into the admin interface and check the log files for any reported overheating log entries. |
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Is OM4 backward compatible? In short the answer is yes, it is compatible with both OM3 + OM2 |
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Is signal transmission on copper and fibre secure? Copper cabling can be tapped into making it less secure than fibre which can not be tapped into. |
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Is the DS-2PT5326IZ-DE(5-50MM)(4MM) end of life? There is not an alternative replacement. |
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Is the Ethernet network distance extended when an OUTSOURCE POE injector is used ? No, the injector does not extend the Ethernet distance. It is still 100m, including the distance before and after the injector. To extend Ethernet, use a device from the OUREACH range. |
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Is the GVT-2001 a passive device? GVT-2001 is a passive device and will not be discoverable on the network |
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Is the NaviTekNT okay to use to apply for warranties? In simple no, the NaviTEK NT is primarily a network cable tester designed for troubleshooting and maintaining copper and fiber networks. It focuses on identifying network connectivity issues, PoE service detection, and real-time network traffic monitoring. |
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Is the Ruijie cloud free of license fees? Yes the Ruijie cloud is based in Germany which has a 99.9% uptime and is license free. |
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Is the the DS-2DE5425IW-AE(S5) end of life? The new model in stock DS-2DE5425IW-AE(T5) |
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Is there a cable which is S/FTP armoured? Yes, the Excel cat 6A external steel wie braid armoured cable is S/FTP and has the following part code: 100-984. |
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Is there a dedicated Mobile App for the Mobotix Move Cameras? As of September 2024, this is no mobile application for the Mobotix Move range of cameras, this may change in the future, for now it is recommeneded to manage the units via their own internal web interface which can be accessed via their IP address. |
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Is there a document that explains the difference in term of Alien cross talk and the protection? S/FTP (Screened/Foiled Twisted Pair) and F/FTP (Foiled Twisted Pair) are two types of shielded cables that offer protection against Alien Crosstalk, but S/FTP only provides additional shielding compared to F/FTP in environments where there is expected to be greater external electromagnetic interference. |
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Is there a global warming impact from copper and fibre production? Copper can be recycled and reused where as fibre can not, thus reducing the impact of global warming and emissions. |
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Is there a Limit to SM fibre ? Single-mode fiber (SMF) has several advantages, but it also comes with some limitations: |
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Is there a new RJ45 termination tool? Yes, we now have the 100-127 termination tool which can terminate all Excel RJ45 plugs, this new tool replaces the 100-115 and 100-119 |
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Is there a way to route my cables on top of my bayed cabinets? Yes, you can consider the Roof Raceway for this, its designed to route cable between cabinets in a dedicated channel. |
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Is there an alternative for DS-2CD2643G2-IZS(2.8-12MM)? Try - DS-2CD2646G2-IZS(2.8-12MM)© |
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Is there an alternative for DS-2CD3356G2-ISU(2.8MM)(C)? Next version up normal DS-2CD3386G2-ISU(2.8MM)(C) However That is an 8Mp camera so I would steer towards - DS-2CD2347G2-LSU/SL(2.8MM)(C) |
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Is there an exterior grade Cat6 product that provides POE and is guaranteed for cable runs up to 140 / 150metres? We do not offer guarantee transmission of data beyond 100m channel. |
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I've assembled my cabinet but my doors do not line up, why? Cabinet assembly and the misalignment of doors is attributed to missing feet on the cabinet, once feet are installed, this should resolve all door alignment issues. |
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Mayflex excel history Excel, a brand owned by Mayflex, has a notable history in the networking and cabling industry. Here are some key points: |
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MX-F-410A has no MX-232-IO-Box option When using the drop down menu and no MX-232-IO-Box is available in the drop down menu, this has been confirmed as resolved by updating the firmware of the MX-F-410A unit. |
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My C26 keeps dropping connection. It may be possible that your C26 is dropping connection, it is suggested that you run a continuous ping to the camera from a machine on the same network as the camera and to monitor the ping replies, if you see timeouts, log into the admin interface and check the log files for any reported internal failure log entries. |
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My monitor is plugged into my NVR and I have a split screen but nothing on it. If your NVR has 2 HDMI outputs, try moving the monitor to the other HDMI port, you may have your monitor plugged into the Spot out HDMI port. |
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My ruijie device wont show online in my project Make sure you have installed the latest firmware, older firmware directed the hardware to look at the wrong servers in the cloud, newer firmware should allow you to change the region for your online account. |
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Our cabinet in our office is too loud, is there a solution to this? Yes, the Excel Envron Acoustic Racks, the AR series are designed for office enviroments where noise levels need to be low, the cabinets are designed and manufactured with sound reducing materials. |
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PAX-901-110, are we able to order these in? That item is EOL and no longer available to order |
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PAX-901-148, is this now EOL? That item is EOL with no replacment |
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PAX-901-210, are these EOL or can we order them in? That item is EOL and not available to order |
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RG-ES206GS-P wont power up the rg-est350 v2 It seems that the RG-ES206GS-P switch cannot power the RG-EST350 V2 directly because the switch does not support the 24V Passive PoE required by the RG-EST350 V21. The RG-ES206GS-P switch supports 802.3af/at PoE standards, which are different from the 24V Passive PoE needed for the RG-EST350 V2 |
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RMA replacement for the old PAX-901-210 NET2 PAXLOCK MIFARE- NO KEY OVER-RIDE would consist of 900-600 and 900-051 cover plate kit? Is this correct? Yes, this is correct. |
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Ruijie AP’s across a multi-site customer, staff connect to the Wifi but they auth through their on prem active directory accounts. Is this possible? Yes, it’s possible to configure Ruijie APs to authenticate users through their on-premises Active Directory accounts, similar to the current Meraki setup. Here are the general steps you would need to follow: |
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SC/APC fibre attenuators listed on your website (208-558). We have had issues with attenuators operating over low temperatures (down to -40°C) previously, where presumed misalignment of the component leads to significant extra attenuation. Misalignment would be a reason for a significant increase in attenuation. SC/APC connectors should offer correct alignment and stable attenuation loss even at temperatures as low as -40°C. |
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Secondly we are looking at rolling out Ruijie AP’s across a multi-site customer. Their current Meraki solution, the staff connect to the Wifi but they auth through their on prem active directory accounts. Is this possible? Yes, it’s possible to configure Ruijie APs to authenticate users through their on-premises Active Directory accounts, similar to the current Meraki setup. Here are the general steps you would need to follow: |
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SFTP cable coves off the PoE ++ 4, but does our FFTP cable do the same? Yes they both do |
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Some Axis products look the same as Veracity products - does Veracity get these products from Axis ? No, quite the opposite: Veracity is a long-term partner & OEM product supplier to Axis. |
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The 100-119 isn’t actually suitable for the 100-122’s? 100-119 tool is the most suitable tool |
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Using the T568B wiring scheme on an RJ45 connector, what colour code should you use? White/oange, orange, white/green, blue, white/blue, green, white/brown, brown |
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VLS-1P-B + VLS-1P-C do they have to be used togther Part code is VLS-1P-B + VLS-1P-C |
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VLS-1P-B + VLS-1P-C, do they have to be used togther? Part code is VLS-1P-B + VLS-1P-C |
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VMA-AS3X-16P09-UK - do you know the part code for the power supply by any chance? PS-920W-AS3-16/24P HDVA3/3X 16/24-port Power Supply, no power cord |
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VMA-AS3X-16P09-UK - part code for the power supply? PS-920W-AS3-16/24P HDVA3/3X 16/24-port Power Supply, no power cord |
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We have a project where the client has asked if they leave the comms room floor as the raised metal 600mm x 600mm pans that are in place, rather than replacing with anti-static tiles or putting an anti-static covering over the pans, is there any regulations that stipulate against this proposal? There isn't any regulations related to flooring. |
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We have an AP8853 in one comms room, with a 32A supply and commando plug this new room has a commando plug with a 16A circuit can I use the same PDU? I see the AP8553 is listed as 32A No, as the sockets are different sizes |
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What adaptors are supplied with Fluke fibre heads & OTDR? Fluke fibre heads are sent with an SC adaptor on the output and LC adaptor on the input. |
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What am not getting any ping replies from my online switch? Not getting any replies from a ping command to your network switch typically points to ICMP being enabled. |
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What are separation distances? I have checked the latest BSEN 50174, BS 6701 and BS7671 titles nothing has changed however, in BS 7671 LV cables now have a defined minimum distance with or without permanent separation. |
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What are the advantages of fusion splicing over mechanical splicing? Fusion splicing typically results in lower insertion loss and higher reliability compared to mechanical splicing. |
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What are the applications of fibre optic splicing? Fibre optic splicing is used in telecommunications, data centres, and network installations to extend cable lengths, repair damaged cables, and connect different network segments. |
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What are the benefits of FTTx? FTTx provides higher bandwidth, faster internet speeds, improved reliability, and future-proofing for increasing data demands. |
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What are the benefits of using cable trays? Cable trays provide excellent support for large volumes of cables, allow for easy installation and modifications, and offer good ventilation to prevent overheating. |
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What are the benefits of using MPO connectors? MPO connectors offer high-density connectivity, reduced installation time, and improved cable management, making them ideal for modern data centers. |
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What are the challenges of deploying FTTx? Challenges include high initial deployment costs, the need for extensive infrastructure upgrades, and potential disruptions during installation. |
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What are the common applications of MPO connectors? MPO connectors are commonly used in data centers, telecommunications, and high-speed networks to support high-bandwidth applications. |
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What are the common causes of splicing failure? Common causes include dirty or damaged fibre ends, improper alignment, and inadequate cleaning. |
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What are the common contaminants found on fibre optic connectors? Dust, oil, and moisture are the most common contaminants that can affect the performance of fibre optic connectors. |
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What are the common types of cable containment systems? Common types include cable trays, cable ladders, cable baskets, conduit systems, and trunking. |
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What are the differences in specs between CW1600 and CW1308B voice multicore? CW1600 |
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What are the different classes for copper cabling? The different classes for copper cabling are: Class D for Cat5e, Class E for Cat6 and Class EA for Cat6A |
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What are the different types of data racks available? Common types include floor standing, open frame racks, enclosed racks, wall-mounted racks, and colocation racks. |
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What are the different types of FTTx? The most comm are FTTh Fibre to the Home, FTTb Fibre to the Building, FTTc Fibre to the Curb and FTTn Fibre to the Node |
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What are the dimensions of a Rack 1U One rack unit (1U) is 1.75″ (44.45 mm) of vertical space, or typically the equivalent of three rack hole spaces tall |
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What are the entry level Ruijie switches? The Ruijie/Reyee range of switches are the ES200 series. |
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What are the key differences of Cat6 standards? The key difference between the standards for Category 6A is the requirements for Near End Cross Talk (NEXT) performance. The 'A’ in Category 6A means augmented, which means that the requirements for Category 6 are Augmented up to 500 MHz. With the ISO and EN standards the NEXT limit equation is simply extended above 250 MHz to 500 MHz using the same equation. The TIA standard relaxes the limit at 330 MHz. |
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What are the key features to look for in a data rack? Look for weight capacity, cable management options, security features, and compatibility with your equipment. |
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What are the main types of fibre optic splicing? The two main types are fusion splicing and mechanical splicing. |
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What are the minimum hardware requirements to run Avigilon Unity? Server requirements are Windows Server 2016, 2019 or 2022, Windows 10 or 11, Intel Dual Core 2.0Ghz, 4GB DDR3 Ram, if you are using Appearance search and face recognition then an Nvidia Ampere GPU with 4GB of RAM is required. |
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What are the part codes fo cabinet Jacking feet and Castors? The part codes for Jacking feet and Castors are WBJFX4 for Jacking feet and WBCSTRX4 for castors. |
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What are the signs that a fibre optic connector needs cleaning? Signs include increased signal loss, intermittent connections, or visible dirt and debris on the connector end face. |
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What are the test limits on a Fluke for permanent link testing on different a Cat5e cable? Test limit - ISO 11801/EN50173 - PL Class D or TIA Cat5e Permanent Link, depending on the region or as requested by the client. |
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What are the test limits on a Fluke for permanent link testing on different a Cat6 cable? Test limit - ISO 11801/EN50173 - PL Class E, TIA CaT6 Permanent Link, depending on the region or as requested by the client. |
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What are the test limits on a Fluke for permanent link testing on different a Cat6A cable? Test limit - ISO 11801/EN50173 - PL Class EA, TIA Cat6A Permanent Link, depending on the region or as requested by the client. |
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What can I do if I fail to use Web CLI? Check whether the MGMT IP is same as Egress IP, check whether the port 22 is blocked by uplink devices. |
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What colour are LC connectors typically? Typically LC connectors, single mode connectors are Blue in colour. |
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What colour are most APC connectors? Green |
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What colour are SC connectors typically? Typically SC connectors, multimode connectors are Beige in colour. |
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What considerations should be given to addressing interference from power networks? The first is in understanding the dielectric strength of the insulation of both the power cable and the data cable, For example Excel 190-996 F/FTP cable has a dielectric strength of 1Kv for 2sec (this information can be found on the products data spec sheets). Considering the power frequency is generally 50Hz this is enough to protect the data transmission. |
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What diameter is the cladding on an optical fibre? 125 microns (µm) |
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What do I do if my upgrade fails on my Ruijie device? Try to download the firmware from the Official website and upgrade it locally, confirm whether the firmware can be upgrade successfully, check the upgrade log on Ruijie Cloud, go to Upgrade Log, click the Details, the reason for upgrade failed will show on the list. |
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What does “Credentials Mismatch” mean in AXIS Device Manager? It means that the master credentials (username and/or password) entered in AXIS Device Manager don’t match the ones set in the device. |
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What does Base-T mean? Lets break it down, Base-T when separated, Base stands for the baseband signalling which means that the ethernet signals are carried on the copper cable without any frequency division and the entire bandwidth is used for a single data channel. T simply stands for Twisted Pair, twisted pairs are required to reduce electromagnetic interference. |
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What does CPD stand for? CPD stands for Continuing Professional Development which covers five key aspects: Cable Capacity in Trunking, Data networks, Data Trunking, Data Networking Standards, PoE and IT Infrastructure for Building Management Systems. |
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What does CPR stand for? CPR stands for Contruction Product Regulation and is marked as CE which meet the criteria for CPR. |
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What does CST and SWA mean? Cables with added protection will typically have the term CST and SWA which stand for Corrugated steel tape and Steel wire armoured, these cables would typically be installed in direct burial but not always, a cable have either of these does not mean that the cable is protected indefinitely but rather that it aids in protection and does not guarantee it. |
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What does ECP mean? ECP stands for Excel Cabling Partner, those assosiates who have obtained ECP status can apply for the Excel 25 year warranty on their installations. |
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What does EN stand for? EN standards for European Normative. |
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What does ESP mean? ESP stands for Excel Solutions Partner. |
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What does FTTx stand for? FTTx stands for "fiber to the x," where "x" can represent different endpoints such as home, building, curb, etc. It refers to various fiber optic network architectures. |
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What does ISP mean? Internet Service Provider. |
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What does MPO and MTP stand for? In fibre, you will come across the term MPO or MTP, this stands for Multiple Fibre Push On, Pull Off, it is a single connector which presents 8, 12 or 16 to 24 fibre cores. |
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What does OTDR stand for? OTDR stands for Optical Time Domain Reflectometer. |
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What does the term BRAT mean regarding structured cabling.? The term BRAT is an acronym used in the context of network cabling and installation, particularly for Copper Cabling. It stands for: Bend Radius, Retraction, Attenuation and Temperature. In practice, adhering to BRAT guidelines during installation and operation of network cables helps ensure that the cabling system performs reliably and efficiently, optimizing the performance and longevity of your network cabling installations. |
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What does TIA stand for? TIA stands for Telecommunication Industry Association. |
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What equipment is needed for fttx? Key equipment includes optical line terminals (olts) at the service provider's end, optical network terminals (onts) or optical network units (onus) at the customer's end, and fibre optic cables |
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What fibre optic cable type would Excel recommend for external underground duct installation? For external underground duct installation, Excel would recommend using a loose tube armoured cable such as CST or SWA. The Excel range of armoured cables are both water and rodent resistant. |
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What happens if my Fluke product goes faulty? If the unit is less than 28 days old then Mayflex will create an incident, send an advance replacement unit at full value (provided we have stock) and arrange for the faulty unit to be collected. A credit for the replacement unit will be issued once the fault has been confirmed by Fluke. Please note the unit will be returned to you if no fault is found and Mayflex will not be able to issue a credit for the replacement unit. This means that you will end up with 2 units if the original unit is not faulty and there might be an additional charge for this. |
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What information of the IP camera can be displayed on the Ruijie Cloud? The information including Status, MAC, IP, Switch port connected with and Uplink/DownlinkSpeed will be displayed on Ruijie Cloud. |
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What information of the NVR can be displayed on the cloud? The information including Status, IP, Vender, Username, Switchport connect with, Camera Qty and Update time will be displayed on Ruijie Cloud. |
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What information of the NVR can be displayed on the Ruijie cloud? Speed up the recognition(based on the IPC MAC) of IPC under ESW/NBS managed switches, supported vendors: Dahua, Hikvision, Honeywell, TE Connectivity, and Tiandy. Camera is connected with ESW or NBS switch, with 30-mins stable flow to Ruijie Cloud. Get IPC info by logging in to NVR: Ruijie Cloud can access to NVR to get IPC related info by tunnel. |
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What is a channel in copper cabling? A channel is cable run from equipment to equipment |
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What is a Class 1 in LED and Laser safety? The Class 1 in LED and Laser light is classified as eye-safe in all operating conditions |
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What is a Class 1M in LED and Laser safety? The Class 1M in LED and Laser light is classified as safe for viewing with the naked eye but may be hazardous to view with the aid of optical instruments |
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What is a Class 2 in LED and Laser safety? The Class 2 in LED and Laser light is classified as safe for accidental viewing under all conditions, however, it may not be safe for a person who deliberately stares into the laser beam for longer than 0.25 seconds. |
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What is a Class 2M in LED and Laser safety? The Class 2M in LED and Laser light is classified as safe for accidental viwing with the naked eye as long as aversion response is not overcome as with Class 2 |
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What is a Class 3B in LED and Laser safety? The Class 3B in LED and Laser light is classified as likely dangerous to the skin and eyes, however, viewing of the diffuse reflection is safe. |
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What is a Class 3R in LED and Laser safety? The Class 3R in LED and Laser light is classified as low risk but potentially hazardous due to the Radiation. |
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What is a Class 4 in LED and Laser safety? The Class 4 in LED and Laser light is classified as the highest class of laser radiation, this class is very dangerous, including the diffuse reflection. |
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What is a link in copper cabling? A link is from a panel to panel. |
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What is an advantage of fire compartmentation? Reduces the chance of fires growing and creating a danger to occupants, fire and rescue services, and people in the vicinity of the building |
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What is an Avigilon AI Server? The Avigilon AI server is a security hardened recorder that provides support for up to 400 cameras, it does not run Windows, the software is accessed through a web browser to the server and additional settings and features are accessed using ACC on a client machine under site setup. |
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What is an Excel 25 year warranty? We offer a 25 year product and application warranty as standard on all installations completed by an accredited Excel Partner. |
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What is an MPO connector? An MPO connector is a type of fiber optic connector that can connect multiple optical fibres in a single connector, typically used in high-density fibre optic networks. |
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What is an Optical Loss Test? An optical loss test is the method of testing the light loss at the end of a cable using a power meter. |
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What is ANEXT? Anext is knowm as Alien Crosstalk where other cable signals interfere with another set of cables. |
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What is Avigilon Unity? Avigilon Unity is an end to end solution providing a security solution which works together with access control, decision management and cloud services |
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What is binary in communication? Binary is the simplest and most reliable form of communication as it only has 2 states, either a 1 or 0. |
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What is cable containment? Cable containment refers to the systems and structures used to organize, support, and protect data cabling within a building or installation. |
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What is cable installation? Data or network cabling connects many devices inside an IT network via cables. This IT cabling is available in various configurations, including CAT6, CAT6a, and fibre backbones. |
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What is central loose tube fibre? Cables refered to as Central loose tube fibre are cable which have been constructed around a silica gel filled tube containing up to 4 colour coded fibres. |
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What is Containment and Pathways? Containment refers to items such as as wall or floor mounted cabinets, where as pathways refer to the routes from point A to point B. |
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What is fibre optic splicing? Fibre optic splicing is the process of joining two optical fibers end-to-end to create a continuous optical path. |
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What is FTTb? FTTb Fibre to the Building, the fibre reaches the building with the final connection to individulal units is made via other means. |
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What is FTTc? Fibre reaches the curb near homes, with the final connection made via copper cables. |
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What is FTTh? FTTh fibre to the Home, as it suggests the fibre is terminated into the residential unit. |
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What is FTTn? Fibre reaches a node in the neighborhood, with the final connection made via copper cables |
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What is Full duplex in data transmission? Full Duplex referes to data traveling in both direction at the same time such as telephones |
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What is fusion splicing? Fusion splicing involves using heat to melt the ends of two fibres together, creating a seamless joint with minimal signal loss. |
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What is G652.D fibre? G652.D fibre, also known as G.652.D fibre, is a type of single-mode optical fibre that is widely used in telecommunications networks. It is defined by the ITU-T (International Telecommunication Union - Telecommunication Standardization Sector) recommendation G.652, specifically under the category D, which includes improvements over earlier subcategories (G.652.A, G.652.B, and G.652.C). |
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What is half duplex in data transmission? Half Duplex referes to data traveling in both direction but only 1 signal at a time such as Walkie Talkies |
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What is Hikvision Acusense? Hikvisions Acusense is an intelligent video analysis technology based on deep learning algorithms which detect targets and classifies them as either Human or vehicle. |
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What is Hikvision DeepInMind? Hikvision DeepInMind is a series of Network Video Recorders (NVRs) that leverage advanced deep learning technology to enhance video surveillance capabilities. High-Performance GPUs: These NVRs are equipped with powerful graphics processing units that enable efficient processing of video data. Deep Learning Algorithms: The deep learning technology helps in analyzing video and imagery to make informed decisions, such as reducing false alarms and improving facial recognition accuracy. False Alarm Reduction: DeepInMind NVRs can achieve up to 90% accuracy in reducing false alarms by distinguishing between real threats and non-threatening events. Facial Recognition: These NVRs support intelligent facial recognition, making them suitable for advanced biometric solutions. Perimeter Protection: They offer smart analysis features like line crossing and intrusion detection, enhancing perimeter security. DeepInMind NVRs are designed to evolve and improve over time as they process more data, making them a robust choice for modern surveillance needs. |
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What is main stream and sub stream in Hikvision cameras? Camera streams are broken up into main and sub streams, the main stream is for recording and shows the camera image in full resolution, where as the substream is a lower quality stream used for remote viewing. |
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What is mechanical splicing? Mechanical splicing aligns and holds the fibrers together using a mechanical fixture and an index matching gel to reduce signal loss. |
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What is OM3 and OM4 Tight buffered cables? Om3 and OM4 tight buffered optical cables have been designed specifically for internal and external applications, these compact and lightweight cable are extremely flexible and are and easy to install, they are constructed around an E-Glass strength member and is covered with a flame retardant, low smoke zero halogen outer sheath. |
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What is polarity in MPO connectors? Polarity refers to the alignment of the fibres in the MPO connector to ensure proper signal transmission. There are three types: Type A, Type B, and Type C. |
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What is simplex in data transmission? Simplex referes to data traveling in one direction only such as keyboard to PC |
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What is single mode fibre? Single-mode fiber is a type of optical fiber designed to carry light directly down the fiber in a single mode. Here are some key points about single-mode fiber: |
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What is SON EasyDiscovery? SON EasyDiscovery is Ruijies on proprietary protocol which runs on UDP ports 43561 and 43562 for network autodiscovery. |
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What is SON in Ruijie products? SON is an SMB feature and it is a self organizing application for your network which uses auto discovery to find devices on your network. |
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What is the 2.4 Ghz spectrum? The 2.4 Ghz band is split into a total of 14 channels, in europe, only 13 of those channels are available, it consists of non-overlapping channels which are 1, 6 and 11. Each channel is 22Mhz wide and ises a 1 Mhz carroer frequency. Channels are spaced at intervals of 5 Mhz. |
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What is the 5 Ghz spectrum? The 5 Ghz band is made up of 24 channels, in Europe, only 19 of those channels are available, 5 Ghz channels do not overlap, the 5 Ghz spectrum offeres significant noise reduction. |
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What is the AWG range that we can apply on this plug 100-118-100? Up to 23 AWG cable, they will accept a core with insulation of 1.35mm |
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What is the bend radius during installation of 190-071 vs installed? The bend radius of the 190-071 during installation is 52mm vs installed at 26mm. |
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What is the best codec for ONVIF? H264 is the best codec currently for ONVIF |
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What is the best method for cleaning fibre optic connectors? The “wet-dry” method is often recommended: use a lint-free wipe moistened with isopropyl alcohol followed by a dry wipe to remove any residue. |
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What is the cable weight per kilometre of 295-284 cable? The weight of 295-284 per kilomere is 136kg |
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What is the charge for a Mobotix password reset? The charge for a password reset on a Mobotix camera is £100.00 Excl VAT per camera. This charge is from Mobotix and the unit needs to be sent to Mobotix for the password reset. This is because there is no back door if the admin username or password is lost. This is also not covered by Warranty and there is no advance replacement units. |
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What is the clearance height from an installed PDU in the rear of the 350-752 to the lid surface internally? The gap from the surface of an installed PDU in the 350-752 to the internal surface of the 350-752 lid is roughly 4.5cm |
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What is the common polarity setup on fibre? TX is typically found on the left while RX is found on the right. |
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What is the cut out size for the handle 542-42810-WDBF-BK? The standard cut out is 25 by 150 |
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What is the decoding capability of the DS-7732NI-E4/16P? Decoding capability refers to the number of cameras that can be viewed in real time. This means that although you can add up to 32 cameras to this NVR, you might not be able to view them all in high definition at once. |
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What is the default IP address for my Axis device? Most networks have a DHCP server that automatically assigns IP addresses to connected devices. The default IP address below is if your network does not have a DHCP server. |
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What is the default IP address for the Excel intelligent PDU’s? 192.168.0.83 - (If in any doubt just look on the LCD display and the ip address will be shown here) |
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What is the default IP address of the Ruijie switches? The default IP address which is also considered the secondary IP address is 10.44.77.254 |
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What is the default password for an avigilon camera? When you first put an Avigilon camera on it should take you to a page which will prompt you to set a new password, on older models the defualt password is; USER- Administrator with no password |
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What is the default password for the Excel Intelligent PDU's? User: Admin, Password: Admin |
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What is the default username and password for an Axis edge device? Only devices with old AXIS OS versions have a default username and password: |
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What is the default username and password for an Axis? Only devices with old AXIS OS versions have a default username and password: |
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What is the default username and password for the Ruijie switches? The default username and password for the Ruijie switches is admin and admin |
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What is the defualt password for an avigilon camera? When you first put an Avigilon camera on it should take you to a page which will prompt you to set a new password, on older models the defualt password is; USER- Administaror with no password |
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What is the difference between 74% NVP and 75% NVP? NVP stands for Nominal Velocity of Propagation. It’s a measure used in telecommunications to describe the speed at which an electrical signal travels through a cable relative to the speed of light in a vacuum. |
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What is the difference between a channel and horizontal cabling in networks? A channel is cable run from equipment to equipment, this would include the patch leads and connectors between a switch and device such as a Desktop, Laptop or IP phone, part of this channel is the horizontal cable which runs from the server room to where the desktop, laptop or other device plugs in, its the main cable length between 2 points without the connectors and patch leads. |
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What is the difference between a module and a tool less jack? Modules and tool-less jacks serve different roles in network cabling systems. Modules are designed for organized, large-scale installations with a need for precise, tool-assisted cable terminations. Tool-less jacks, on the other hand, provide a simpler, quicker installation method without the need for specialized tools, making them ideal for scenarios where ease of use and flexibility are prioritized. |
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What is the difference between Avigilon Unity and ACC 7? The main difference between ACC7 and Avigilon unity is that Unity offer advanced AI Analytics, improved search capabilities and better security integration with other systems. |
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What is the difference between HIGHWIRE and HIGHWIRE Powerstar ? HIGHWIRE is data only. HIGHWIRE Powerstar is Ethernet over Coax with POE. This means the HIGHWIRE Base unit delivers power to the HIGHWIRE Camera unit over the coax, and from there to the IP via the Ethernet link (via POE). |
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What is the difference between MPO and MTP connectors? MTP is a brand name for a type of MPO connector with enhanced performance and reliability, developed by US Conec. |
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What is the difference between open frame and enclosed racks? Open frame racks provide easy access and better airflow, while enclosed racks offer more security and controlled environments. |
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What is the distance limitation on CAT8 cable? CAT8 cable which can support up to 40Gbps has a distance limitation of 30m which is why this is typially used in data centre solutions between devices. |
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What is the impact of fire stopping material on our excel cable? Fire stop products are designed to prevent the spread of fire, but they must also be compatible with the materials they come into contact with. LSZH cables are specifically engineered to emit minimal smoke and no halogen when exposed to fire, making them a safer choice in many environments. However, if a fire stop product reacts negatively with the co-polymer compounds in these cables, it could compromise both the fire stop's effectiveness and the cable's safety features. Therefore, it's essential for fire stop manufacturers to conduct comprehensive testing and provide clear documentation confirming that their products are safe to use with LSZH cables. This ensures that all components work together harmoniously to maintain the highest safety standards. |
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What is the importance of rack power distribution? Proper power distribution ensures reliable operation and prevents overloads. Consider racks with integrated power distribution units (PDUs). |
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What is the length of the power lead from the Excel PDU to the input plug? Standard length is 3 metres but can be made longer to requirements |
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What is the lowest lux Avigilon cameras support? Avigilon cameras for analytics would be 8 lux on target. |
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What is the lowest lux of Mobotix cameras? Known for their excellent low light performance, the Mobotix camera such as the SD2A-230-LL VA has a low light sensitivity of 0.001 lux |
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What is the maximum distance for copper cable? The maximum distance for standard copper Ethernet cables is 100 meters (328 feet). This applies to most categories, including Cat5e, Cat6, and Cat6a. Beyond this distance, you may experience signal degradation, reduced speeds, and increased packet loss. |
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What is the maximum distance that we can blow in single mode fibre in one sitting? Maximum distance is generally subject to choice of the blowing jet. For example a Scirroco (EM25) jet has a maximum distance of 1000m where as a Nanoflow claims to be 1200m. A technique known as midway blowing where the blowing takes place at the halfway point in each direction can extend this distance to a theoretical 2Km |
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What is the maximum length of a Channel Link? The maximum length of a channel link, which includes the permanent link plus any patch cords or equipment cords, is 100 meters (approximately 328 feet) according to industry standards. This total length ensures reliable data transmission across the network |
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What is the maximum length of a Modified Plug Terminated Link? The maximum length of a Modified Plug Terminated Link (MPTL) is 90 meters (approximately 295 feet). This length includes the horizontal cabling from the patch panel to the device, with one end terminated with a modular plug that connects directly to the device, such as a security camera or access point. |
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What is the maximum length of a Permanent Link? The maximum length of a permanent link, which is the fixed portion of a network cabling system, is 90 meters (approximately 295 feet) according to industry standards. This length includes the cabling from a patch panel in a telecommunications room to a work area outlet or consolidation point, but it does not include patch cords or equipment cords at either end. |
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What is the maximum number of 'slaves’ that the Excel range of Intelligent PDU’s can offer? One master can have up to 31 slaves, all from one IP address, reducing the requirement for multiple IP addresses – so 32 in total (1 master + 31 slaves) |
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What is the maximum POE budget for CAMSWITCH when powered by POE ? CAMSWITCH 4 Plus can accept the maximum POE input for a POE powered device (71W). Given that the CAMSWITCH device itself will use up to 3W depending on load, then ~68W of POE is available as a total power budget across the four POE output ports. |
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What is the minimum CPR class for installation cables in the UK? Cca-s1b,d2,a2 |
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What is the Mobotix Management Software called? The Mobotix management software is called MXManagementCenter, it is used as a discovery tool for discovering Mobotix hardware connected to your network. |
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What is the operating frequency for the Cat6A cables? The maximum frequency for a Cat6A cable is 500MHz. |
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What is the operating temperature of Mobotix I26? Users have complained that the Mobotix I26 feels hot, the normal operating temperature of the Mobotix I26 is between 30°C to 55°C. |
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What is the part code of the internal power cable inside a Hikvision recorder? 101517132 |
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What is the pulling tube diameter on preterm fibre? The standard fibre preterm pulling tube is 32mm diameter, however 25mm is an option |
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What is the recommended cable for direct burial? PVC cabling an handle temperatures to -20 C whereas PE Polyethylene cable can handle -40 C, the Excel Enbeam Duct Grade and Direct Burial cables are PE sheathed. |
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What is the recommended minimum back box depth for 100-181 with 100-014? The minimum backbox depth for the 100-181 and 100-014 is 52mm Top, Side and Bottom for the Euromod 25 x 50mm Flat Keystone Shutter. |
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What is the required seperation distance between copper cabling and Frequency induction heating? The minimum separation distance shall be 1000mm apart from Frequency induction heating. |
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What is the required seperation distance between copper cabling and Neon lamps? The minimum separation distance shall be 130mm apart from Neon Lamps. |
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What is the requirement for RAID in an NVR? Hard drives need to be enterprise version and a quantity of 4 x 4GB drives are required. |
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What is the role of cable trunking? Cable trunking is used to route and protect cables along walls or ceilings, providing a neat and organized appearance. It is often used in office and commercial settings. |
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What is the size of the Ava cameras SD cards? SD Cards maximum sizes at current are 1TB, 20MP and 12MP cameras will only record up to 30 days |
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What is the test standard for fibre power loss on Multi Mode? The test standard for optical fibre loss on Multimode would be TIA 526-14-B. |
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What is the test standard for fibre power loss on Single Mode? The test standard for optical fibre loss would be TIA 526-7-A. |
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What is the test standard for Generic cabling for customer premises? The test standard for Generic cabling for customer premises would be ISO/IEC 11801. |
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What is the test standard for testing Commercial building telecommuniation wiring? The test standard for Commercial building telecommuniation wiring would be TIA 568. |
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What is the typical insertion loss for MPO connectors? The typical insertion loss for MPO connectors ranges from 0.35 dB to 0.75 dB, depending on the quality and type of the connector. |
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What is the typical installation process for FTTx? The process involves laying fiber optic cables from the service provider's Point of Presence to the designated endpoint (home, building, curb, etc.), followed by connecting the fiber to the network equipment at the endpoint |
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What is the useable depth of a 390mm cabinet? The maximum distance at which these profiles can be moved is 200mm |
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What is the warranty cover on the Excel Intelligent PDUs? Mayflex offer a 5 year return to base warranty. |
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What is the warranty on the AVA camera SD Cards? The SD Cards in the Ava cameras come with a 10 year warranty |
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What is TIA and CENELEC? TIA defines recommended practices for design and installation in North America, CENELEC coordinates standard development in the European Economix area, ISO is the world largest developer of voluntary international standards. |
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What is WIFI 6 also known as? WIFI 6 which is the new naming convention due to the need to improve the WIFI naming rule also refers to WIFI 6 as IEEE 802.11ax. |
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What ISO Class is Cat 5e? ISO refers to Cat5e cabling as Class D to align with its classification system, which categorizes cabling systems based on their performance over specific frequency ranges. Class D (ISO) and Cat5e (TIA) both describe cabling systems that support frequencies up to 100 MHz, ensuring that they are technically equivalent and interoperable despite the different terminologies used by the two standards organizations. |
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What ISO Class is Cat 6a? SO refers to Cat6a cabling as Class Ea to align with its classification system, which categorizes cabling systems based on their performance over specific frequency ranges. Class Ea (ISO) and Cat6 (TIA) both describe cabling systems that support frequencies up to500 MHz, ensuring that they are technically equivalent and interoperable despite the different terminologies used by the two standards organizations. This classification system helps standardize performance expectations and ensures global compatibility in structured cabling systems. |
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What ISO Class is Cat 7? ISO refers to Cat7 cabling as Class F, yet the TIA has not categorized it, due to differing priorities and approaches to cabling standards between the two organizations. |
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What ISO Class is Cat 7a? ISO calls Cat7a cabling Class Fa to provide a standardized framework for high-performance cabling supporting frequencies up to 1000 MHz, with an emphasis on future-proofing and high-end applications. TIA has not categorized Cat7a, focusing instead on standards with greater market adoption and compatibility, such as Cat6a. |
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What ISO Class is Cat 8.I? ISO refers to Cat8 cabling as Class I and Class II to distinguish between two different types of performance and application specifications within the Cat8 standard. Class I cabling systems use RJ45 connectors, which are widely recognized and used in existing Ethernet networks. |
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What ISO Class is Cat 8.II? ISO refers to Cat8 cabling as Class I and Class II to distinguish between two different types of performance and application specifications within the Cat8 standard. Class II cabling systems use non-RJ45 connectors such as GG45 or TERA. These connectors are designed to offer better performance and higher shielding than RJ45. |
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What ISO Class is Cat6? SO refers to Cat6 cabling as Class E to align with its classification system, which categorizes cabling systems based on their performance over specific frequency ranges. Class E (ISO) and Cat6 (TIA) both describe cabling systems that support frequencies up to 250 MHz, ensuring that they are technically equivalent and interoperable despite the different terminologies used by the two standards organizations. This classification system helps standardize performance expectations and ensures global compatibility in structured cabling systems. |
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What layer are the Ruijie Core switches? The Ruijie Core switches are Layer 3 and fall under the NBS range of switches. |
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What materials are used for cable containment systems? Materials include steel, aluminum, plastic, and fibreglass. The choice depends on factors like strength, durability, corrosion resistance, and cost. |
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What network cabling should i use for my avigilon camera install? You can use either Cat5e or Cat6 when installing your cameras, take into consideration that screened cable is better at reducing influencing factors such as EMI when using shielded cable and will prevent abnormalities in showing in your video feed. |
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What plugs would be compatible with this cable 100-076? The most sutiable plugs to use with the Excel 100-076 cable would be the 100-118-100 or the 100-122-100. |
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What Power Supply do I need for OUTREACH ? Any POE source. This can be a POE switch, a POE midspan injector (such as OUTSOURCE), or other source of POE. |
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What products are included in CPR? Any cable which is deemed to be permanent once installed is within the scope of CPR. Covering power, data and communication cables such as copper, fibre, coax and multi-conductor cables with the exception of patch leads. |
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What RAL is the Nordi face plate 101-283? The nordic face plate 101-283 is RAL 9003 signal white. |
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What security features should I consider for a data rack? Features like lockable doors, side panels, and surveillance integration such as RFiD locks can enhance security. |
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What sensors can be used with the Excel intelligent PDU's? Temp Sensor Kit – Mayflex Part No: 555-500-100 |
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What should be the free area when installaing an Excel WR600 cabinet into a storage area? Infront of the cabinet you would require 600mm for opening of the front door followed by another 200mm to allow enough clearence |
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What should I do if cleaning does not improve the connector performance? If cleaning does not help, the connector may be damaged and might need to be replaced. |
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What should I do if I want to add the NVR to the topology? Add IP address to Ruijie Cloud, add the username/password of NVR to Ruijie Cloud, make sure the NVR is available. |
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What should I do if I want to check whether the version of Ruijie device is the latest version? Go to Upgrade > Device list > Recommended Version. If the recommended version is black, it is the latest version. |
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What should I do if I want to integrate with the third-party portal server? Confirm whether the third-party portal server supports standard Wi-FiDog protocol, choose the Auth mode as External portal. |
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What should I do if the Reyee Devices cannot be online on Ruijie Cloud? Reyee ESW series need to check whether the upd port 5683, 6683, 7683, 8683 are blocked or not. |
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What should I do if the Ruijie ACs or EGs cannot be online on Ruijie Cloud? Ruijie ACs and EGs need input the Eweb password when add the SN to Ruijie Cloud Ruijie Cloud. |
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What temperature range can Ruijie devices operate within? Ruijie devices can operate within -40 to 80 degree Celsius range. |
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What terms are used in the market for copper cabling with foil around it? The term used in the market is Screen and not shielded, they are either Unscreened cabling system or Screened Cabling System. |
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What tools are needed for cleaning fibre optic connectors? Common tools include lint-free wipes, isopropyl alcohol, canned air and specialized cleaning pens or swabs. |
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What tools are needed for fiber optic splicing? Essential tools include a fibre cleaver, splicing machine (for fusion splicing), mechanical splicing kit, fibre stripper, and cleaning supplies. |
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What UK specification covers rack earth connections? The BS6701:2016 + A:2017 Telecommunications equipment and telecomminications cabling specifications for installation, operation and maintenance covers rack earth connnections. |
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What’s the limitations of AC management on Ruijie Cloud? VAC scenario is not supported, RRM is supported only when the country code is CN or US, only Aps in the default group of AC can be configured on RuijieCloud. |
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Whats the difference between a 110 and Krone punch down tools? A 110 punch down tool and a Krone punch down tool are both used for terminating wires in telecommunications and network cabling systems, but they are designed for different types of connectors and have distinct features. Krone blade is slightly longer alowing it to terminate both Krone LSA IDC and 110 IDC terminals. |
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Whats the difference between OM1 and OM2 fibres? The main differences between OM1 and OM2 multimode fibers lie in their core size (62.5/50Ա), bandwidth (200/500Mhz, and typical applications such as low speed networks and Gigabit Ethernet. |
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Whats the difference between the 208 and 215, they look the same and are both cat6, low profile, toolless? 208 is for the Nordic market. Has a slightly different clip |
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Whats the difference between the Excel 100-208 and the Excel 100-215, they look the same and are both cat6, low profile and toolless? 100-208 is for the Nordic market, it has a slightly different clip. |
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When designing my Avigilon setup, what should i consider? You should take into consideration Camera coverage, cabling requirements such as shielded or unshielded and storage requirements to support the amount of cameras being installed. Other factors to consider would be motion recording or continuous recording, frame rate, compression and bit rate. |
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When do you use PL3 in fluke testing of copper? PL3 is selected in copper testing when ever there is Consolidation points in the design. |
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When is the Veracity Support desk open ? The Veracity Support Desk is normally open Monday to Friday during normal working hours. Veracity has support teams in our offices in North America, Europe, Middle East and India, so emailed technical support requests will normally get a response within 24hrs. Use |
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When should I use conduit systems? Conduit systems are ideal for protecting cables in environments where they may be exposed to physical damage or where a high level of protection is required. |
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When terminating a 12 Core Optical Fibre, what is the correct colour code to be used? 1. → Blue, 2. → Orange, 3. → Green, 4. → Brown, 5. → Slate, 6 → |
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When using the Hik-connect app, is it possible to get the event markers on the playback timeline using this NVR. I have attached a photo of what I mean. Also, when viewing the playback recorded footage what stream is the app viewing? is it the main stream and is it possible to change it to the sub stream ? Yes, it is possible to get event markers on the playback timeline when using the Hik-Connect app with certain NVR models. However, this feature may depend on the specific NVR model and its firmware version. |
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Where can I find basic documentation for Axis Device Manager Extend? You can find the basic documentation on the product support page. |
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Where can I find dimensional drawings of a product ? Product dimensions for hardware products can be found on the relevant datasheet. Dimensional drawings can also be found on each indiviudal product page in the InfoDocs section. Finally, there is a collection of dimensional drawings in the Resources pages. |
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Where can I find Excel EDP's? https://excel-networking.com/downloads/environmental-product-declaration |
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Where can I find Excel Encyclopedia? https://excel-networking.com/downloads/encyclopaedia |
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Where can I find Excel Installation Guides? https://excel-networking.com/downloads/installation-guidelines |
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Where can I find Excel Resources? https://excel-networking.com/downloads |
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Where can I find Excel Technical Notes? https://excel-networking.com/downloads/technical-notes |
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Where can I find Excel Whitepapers? https://excel-networking.com/downloads/whitepapers |
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Where can I find out about an Excel 25 year Performance Warranty? https://excel-networking.com/25-year-warranty |
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Where do I find the logs for QVPN Device Client? Applicable Products: QVPN Device |
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Where do I find the serial number of my Mobotix camera? Typically the IP address of the camera which can also be found on the camera is the serial number of the Mobotix camera, it should start with a 10. IP address. |
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Which Avigilon mobile app should I use for cloud-connected ACC sites? Use the ACC Mobile 3 app. While the Avigilon Blue Mobile app will allow users to login and see the names of their cloud-connected ACC sites, the Blue Mobile App is not able to stream video from ACC sites nor can it receive alarm events from the ACC sites. |
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Which basic material is used most often in fibre in LAN and Data Centre applications? Of the three basic materials, all-silica, plastic and plastic clad silica, all-silica is more commonly used. |
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Which fibre has a 50 μm core? The TIA/EIA standards for multimode fibres, particularly TIA-568, evolved to specify the use of 50/125 µm (OM2, OM3, OM4, OM5) fibres. These standards have become the norm for multimode fibre installations |
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Which fibre has a 62.5 μm core? This designation refers to the core diameter of the fibre (60 µm) and the cladding diameter (125 µm). It is a specification for multimode fiber that was used in the early days of fibreoptics, Some older generation OM2 fibres where also 62.5 μm |
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Which fibre has a 9 μm core? OS2 fiber optic cables have a smaller core diameter (8/125 µm or 9/125 µm) to support single-mode operation, which is essential for high-performance and long-distance data transmission. The small core diameter minimizes modal dispersion, allows for higher bandwidth, and supports high-speed communication over extended distances. This design choice makes OS2 fiber ideal for applications in telecommunications and data centers where long-haul and high-speed transmission are critical. |
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Which fibres have 8-10 μm core? Single-mode fibres with core diameters ranging from 8 to 10 microns, such as those specified as 9/125 µm or 8/125 µm, are designed to optimize performance for long-distance and high-speed communication. The core size is selected to balance factors such as mode field diameter, wavelength optimization, performance characteristics, and manufacturing standards. This ensures that the fibres provide low attenuation, minimal dispersion, and reliable signal transmission for various applications in telecommunications and data networks. |
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Which manufacturers of IP cameras can be recognized by Ruijie Cloud? Ruijie Cloud will recognize the IP cameras based on port traffic automatically. |
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Which manufacturers of NVRs can be added in Ruijie Cloud? Hikvision, Dahua, Tiandy, Uniview and Huawei can be added in Ruijie Cloud. |
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Which panel on your website houses the 208-013 adaptor? The cassette you identified as 208-013 is compatible with either: |
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Which switch mode on Ruijie will recognize the IP camera automatically? Reyee ESW and NBS series will recognized the IP camera automatically. |
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Which Test Limit should I use when testing a Modified Plug Terminated Link? The three most widely recognised Standards ISO 11801, EN 50173 and TIA all have test limits for MPTL and MPTL+PoE for Class D, E and Ea. (Categories 5e, 6 and 6a). |
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Which Test Limit should I use when testing a Modified Terminated Permanent Link.? Testing a Modified Terminated Permanent Link (MTPL) can be achieved using TIA, EN and ISO standards. It involves several specific steps to ensure that the cabling installation meets performance requirements, especially in complex or non-standard installations. MTPL links must be tested using specific test personality modules similar to patch cord test adaptors. Using a channel adaptors is not recognised as the correct method as it cannot accurately measure the performance of the RJ45 plug. |
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Which test limit standard should I use in Europe? For the EU market, the test limits for network cabling typically follow: |
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Which test limit standard should I use in UK? For the UK market, the test limits for network cabling typically follow: |
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Which wire map should I use? The TIA-568 wiremap is used for terminating data cables to ensure standardized, high-quality installations that meet performance specifications and reduce troubleshooting efforts. By verifying that each wire is correctly connected according to the TIA-568 standard, installers can ensure proper signal integrity, minimize interference, and maintain the reliability and performance of the network. This standardized approach also facilitates easier testing, documentation, and compliance with industry requirements. |
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Who do I speak to regarding compensation claims? All claims should be made through the Customer Services team accompanied by any relevant sales, invoice and/or incident numbers and will ultimately be reviewed by the Commercial Manager. |
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Why am I unable to find an Avigilon camera on the network using the camera configuration tool? If after defaulting the camera and confirming that it is on a switch with a computer and or laptop and no other devices and can still not be discoveed, then the device should be RMAed with us due to issues with its internal chipset. |
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Why are my cameras not showing in the NVR's web interface? When loading the NVR's web interface in the most common browsers such as Chrome, Firefox, Edge, in the top right corner you will find a plug in which needs to be installed with an option to download the plug in, download the plug in and install it after you have closed the web browser, this should allow your live cameras to be displayed. |
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Why do I get "HTTPS certificate not trusted" when I try to add devices to AXIS Device Manager? “HTTPS certificate not trusted” is shown when AXIS Device Manager discovers devices that can be contacted only through HTTPS, but where the AXIS Device Manager doesn’t trust the server certificate installed on the device. |
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Why do I get "HTTPS certificate not trusted" Why do I get "HTTPS certificate not trusted" when I try to add devices to AXIS Device Manager? “HTTPS certificate not trusted” is shown when AXIS Device Manager discovers devices that can be contacted only through HTTPS, but where the AXIS Device Manager doesn’t trust the server certificate installed on the device. |
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Why do I get “Invalid key” when I try to register my AXIS Camera Station 5 license? Either the key doesn’t contain 16 characters, or it has been registered in another system. |
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Why I can't use QuFTP after update to QTS 5.2 / QuTS h5.2? Applicable Products: QTS 5.2 and above, QuTS h5.2 and above. |
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Why is cable containment important? Proper cable containment ensures optimal performance, safety, and aesthetics of the cabling infrastructure. It helps prevent damage, reduces electromagnetic interference, and makes maintenance easier. |
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Why is it important to clean fibre optic connectors? Cleaning fibre optic connectors is crucial to maintain optimal signal transmission and prevent network issues caused by contamination. |
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Why is my Live view not working on HIK NVR Web interface and displaying a Live View Failed Message? It can be many things to get this back up and running, Please change TCP to UDP and see if that fixes the view after you have |
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Why is there no Audio in my video play back when I know my camera supports audio? This needs to be enabled in 2 places typically, log into your NVRs web interface and navigate to Configuration, Video/Audio and find the Video Type dop down menu, within this drop down, select both Video and Audio Streams. The second location to check can be found under Configuration, Storage, Schedule Configuration, on this screen, you will find a button for Advanced Parameter which will have a tick box to Enable Audio. |
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Why should I consider Mobotix over other VMS systems? Mobotix cameras unlike other cameras comes with most of the analytics processing and instruction sets built into the camera itself vs the VMS system or recorder, this allows for advanced analytics such as forensic seach capabilites and smart data integration. |
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Why should I use a Peg stripper as opposed to a Cyclops stripper? Choosing between a peg stripper and a cyclops stripper depends on the specific requirements of your task. Peg strippers are known for their precision in stripping insulation from wires without damaging the conductors. They can handle a wide range of wire gauges and types, making them versatile for various applications. With the option of replaceable blades they are a better investment than other designs such as a Cyclops stripper. |
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Why was my excel warranty application rejected? One of the possible reasons for a rejected application is the equipment is out of calibration |
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Will Excel warranty a field terminated RJ45 plug? Yes, provided the RJ45 plug is Excel and tested as a Modified permanent link. |
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Will I void the warranty of my Avigilon camera if I spray the housing a different colour? No, provided the internals of the camera are not affected when sprayed, the camera can still be RMAed if reported faulty. |
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Will the 10G XG-SFP-SR-MM850 SFP+ auto-negotiate down to 1G if used in an SFP 1G switch port? No, the 10G XG-SFP-SR-MM850 module is an SFP+ transceiver, which typically does not auto-negotiate down to 1G if used in a 1G SFP port. |
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Will the 200-364-LCAPC-06 work with 200-952? Yes, the 200-364-LCAPC-06 (Excel Enbeam LC/APC Duplex Singlemode Adaptor) is compatible with the 200-952 (Excel Enbeam 24 Way SC Simplex/LC Duplex Fibre Optic Panel). The 200-952 panel is designed to accommodate LC Duplex adaptors, making it suitable for use with the 200-364-LCAPC-06 |
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Will the AR-30-020 fit in the 100-618 back box? Yes it will |
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Will the star passes be accepted when applying for a warranty on the cabling system? The answer is yes, considering that the end user accepts these. |
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With the Excel 202 -107 the bulkhead is a quad, can i just plug two LC patch leads into that? Yes, you can plug two LC patch leads into the Excel 202-107 bulkhead. The Excel 202-107 is designed with quad LC adaptors, which means it can accommodate up to four LC connections per port. This allows you to use two LC patch leads without any issues. |
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Would a 10G SFP+ switch port support a 1G SFP GBIC? Yes, most 10G SFP+ switch ports are designed to be backward-compatible and will support 1G SFP transceivers. |