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03 September 2025

Operations at Mayflex: Making Life Easier for Our Customers

When you choose Mayflex, you’re not just buying products - you’re buying into a supply chain designed to make your projects smoother, faster and more predictable. With a team of 75 associates, with a combined Mayflex experience of 650 years, it’s a team that understands your needs. Here’s how our operations team works behind the scenes to deliver those benefits every day.

Speed and Accuracy You Can Rely On

Our Autostore system is the engine behind our fulfilment promise. With 14 robots moving nearly 18,000 bins, we can pick up to 70 order lines per hour with 99.99% accuracy. That means fewer errors, fewer delays, and more confidence that what you order is what arrives. 

Because Autostore handles 73% of our total volume, we can consolidate orders more effectively - so you receive fewer parcels and pallets. That’s less unpacking, less waste, and less time lost on site. And with same‑day despatch on orders placed by 8pm, you can keep projects moving without costly downtime.

Cable Cutting: Only What You Need

Every metre matters. Our semi‑automated cable cutting service lets you order exact lengths from 20m to 2,000m across 70+ SKUs. The result? 

  • Less waste on site 
  • Lower costs because you’re not paying for surplus
  • Faster installs with pre‑measured lengths ready to pull 

We’ve boosted capacity by 60%, so even when demand spikes, we can keep pace. In July alone, we shipped over 2,000,000 metres of cut cable - a clear sign we can scale when your projects do. For sustainability, we offer re‑usable composite reels that reduce packaging waste and are fully recyclable at end of life.

Environ House: Racks, Ready When You Are

Your racks shouldn’t slow you down. At Environ House, our dedicated 64,500 sq ft facility, we build and configure Environ racks to your exact specification. That means: 

  • Pre‑built racks delivered ready to roll into position 
    Flat‑pack options for sites with tight access 
    On‑site assembly if you need extra support 

And here’s the bonus: free next‑day delivery on racks up to 47U so keeping your costs to a minimum.   The benefit to you? Faster deployments, fewer surprises, and lower total cost of install.

Collect When It Suits You

Need something now? Our Birmingham trade counter is open 6:00 a.m. to 6:00 p.m., giving you a 12‑hour window to collect urgent items. No waiting for couriers, no lost time - just grab and go.

If you pre-order via the webshop, sales office or email we will send you an SMS to let you know as soon as your order is ready to collect.    Or grab yourself a free tea or coffee if you need to wait for a few minutes.

Why It Matters

Every improvement we make - whether it’s automation, cable cutting, or rack assembly - is about removing friction for you. Fewer touches, fewer errors, and more predictability mean you can focus on delivering great projects, not chasing parts or fixing problems.

If you’d like to see any of this in action - or take a quick tour of Excel or Environ House - get in touch. We’d love to show you how we’re making operations work harder for your business.

By Tom Healey, Logistics Director

 


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