FAQ
Is it possible to enable ANPR + line crossing detection on one camera?
You can only select line crossing or ANPR at one time, which means you cannot enable both functions simultaneously. This is because the VCA source only allows you to choose between road traffic and perimeter protection.
How many channels does Hikconnect personal mode support?
The Hik-connect Personal mode can only support 128-ch for free. If you need 256-ch for live view and management, please choose Hik-connect Team mode and purchase the license within app according to your requirements.
Does DS-7732NI-M4 support arm/disarm via keypad
The NVR cannot support arm/disarm keypad but it can do the arm/disarm itself.
What is the decoding capability of the DS-7732NI-E4/16P?
Decoding capability refers to the number of cameras that can be viewed in real time. This means that although you can add up to 32 cameras to this NVR, you might not be able to view them all in high definition at once.
Do you have a copy of the Hikvisions Terms and conditions with regards to water ingress?
As you will see from the technical bulletin you attached condensation inside Hikvision cameras is a long-standing issue. In most cases, if the condensation has happened relatively soon after install then it is likely to do with moisture trapped inside the camera housing from the factory or moisture that has been trapped during the install.
We recommend to our customers that the first thing to try is to take the cameras down and bring them indoors to a warm, dry location. Once you have them indoors then you can open the cameras (either open the PTZ housing or remove the cameras MicroSD card cover to let the trapped moisture out) and then power the cameras on so the warmth of the camera will evaporate any remaining moisture and dry the camera out. (we recommend leaving for a full 24hrs)
You can then reinstall the camera and if it was only trapped moisture the cameras should function fine from then on, if the moisture returns then cameras are likely faulty and if you purchased through an authorised Hikvision reseller/installer the cameras will be covered by a 3-year warranty and the installer/supplier should replace them.
DS-2CD2385G1-I(2.8MM) do you know what the newer model is?
I would direct to - DS-2CD2386G2-IU(2.8MM)(C)
Is there an alternative for DS-2CD3356G2-ISU(2.8MM)(C)?
Next version up normal DS-2CD3386G2-ISU(2.8MM)(C) However That is an 8Mp camera so I would steer towards - DS-2CD2347G2-LSU/SL(2.8MM)(C)
What is the warranty period of the DS-2DF8225IX-AELW?
The warranty period is 5 years
Is there an alternative for DS-2CD2643G2-IZS(2.8-12MM)?
The alternative is the DS-2CD2646G2-IZS(2.8-12MM)
What is the requirement for RAID in an NVR?
Hard drives need to be enterprise version and a quantity of 4 x 4GB drives are required.
Does Mayflex have an ISO 40001 - Environmental Management certificate
Yes this can be found in the downloads section of the website
Is DS-2PT5326IZ-DE(5-50MM)(4MM) a current model?
DS-2PT5326IZ-DE(5-50MM)(4MM) is EOL and no longer available.
100-140-06, this rj45 is listed as Cat6A but wondered if it is also suitable for cat 7Aa?
There is no such thing as cat 7a connectors so this is suitable and it does fit the cat7 cable
Is Cat6 cable 100-080 resistant to water damage?
Please see below link for Liquid Contamination –
https://excel-networking.com/uploads/Technical%20Notes/TN03_Liquid_Cont…
What is the maximum distance for copper cable?
The maximum distance for standard copper Ethernet cables is 100 meters (328 feet). This applies to most categories, including Cat5e, Cat6, and Cat6a. Beyond this distance, you may experience signal degradation, reduced speeds, and increased packet loss.
Here are some specifics:
Cat5e: Supports up to 1 Gbps at 100 meters.
Cat6: Supports up to 10 Gbps at 55 meters, and 1 Gbps at 100 meters.
Cat6a: Supports up to 10 Gbps at 100 meters.
If you need to extend your network beyond 100 meters, you can use solutions like network switches, fiber optic cables, or long-range wireless devices.
What is the AWG range that we can apply on this plug 100-118-100
Up to 23 AWG cable, they will accept a core with insulation of 1.35mm
Is there a document that explains the difference in terms of Alien cross talk and the protection?
S/FTP (Screened/Foiled Twisted Pair) and F/FTP (Foiled Twisted Pair) are two types of shielded cables that offer protection against Alien Crosstalk, but S/FTP only provides additional shielding compared to F/FTP in environments where there is expected to be greater external electromagnetic interference.
The 100-119 isn’t actually suitable for the 100-122’s
100-119 tool is the most suitable tool
What does the term BRAT mean regarding structured cabling.
The term BRAT is an acronym used in the context of network cabling and installation, particularly for Copper Cabling. It stands for: Bend Radius, Retraction, Attenuation and Temperature. In practice, adhering to BRAT guidelines during installation and operation of network cables helps ensure that the cabling system performs reliably and efficiently, optimizing the performance and longevity of your network cabling installations.
Is 100-080 internal or external?
That is an internal cable